Customer Service
6 months ago
APPENDIX 1 (Scope Of Responsibilities)
- Handling any queries on live chat and WhatsApp for any update.
- Attending to customer’s product queries and driver's queries on location.
- Making calls to customers regarding reminders on net promoter score surveys (50-60 customers to call daily) and more.
- Record all feedback and problems from customers after deliveries are completed.
Monday - Friday : 9.00 AM - 6.00 PM
Lunch Break : Monday - Friday
1 hour between 12.00 PM - 2.00 PM
Saturday : Alternate Saturday (based on your supervisor advice)
Sunday : Rest Day
**Job Type**: Internship
**Salary**: RM500.00 per month
**Benefits**:
- Free parking
-
Customer Service Assistant
6 months ago
Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full timeHandling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...
-
Customer Service Assistant
6 months ago
Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full timeJOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...
-
Customer Services
6 months ago
Shah Alam, Malaysia BARAKAH AUTO GLASS SDN BHD Full timeCustomer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...
-
Customer Service
7 months ago
Shah Alam, Malaysia Tasco Yusen Gold Cold Sdn Bhd Full time1. Manage and handle full spectrum of daily Customer Service duties 2. Responsible of daily manpower planning & tasks assigning for the Customer Service Department 3. Manage the performance of the Customer Service Department in performing their day-to-day operational activities, ensuring quality and timeliness. 4. Responsible of communicating with the...
-
Customer Service
6 months ago
Shah Alam, Malaysia ST Rosyam Mart Sdn Bhd - Shah Alam Full time**Customer service Job Responsibilities**: - Serves customers by helping them select products. - Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge. - Greets and receives customers in a welcoming manner. - Responds to customers’ questions. - Directs customers by escorting them to racks and counters. -...
-
Customer Service
6 months ago
Shah Alam, Malaysia BAOZUN MALAYSIA SDN BHD Full time**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...
-
Customer Service
6 months ago
Shah Alam, Malaysia AITO Firework Holding Sdn Bhd Full time**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...
-
Customer Service
1 month ago
Shah Alam, Malaysia Asia Forwarding Services Sdn. Bhd. Full time-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...
-
Customer Service
6 months ago
Shah Alam, Malaysia Mev Career Full timeTo assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...
-
Customer Service
6 months ago
Shah Alam, Malaysia City Link Express Sdn. Bhd Full time**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...
-
Customer Service
6 months ago
Shah Alam, Malaysia City Link Express Sdn. Bhd Full time**Responsibilities**: - Handle all incoming calls from customers - Provide good customer services and maintain good report with company customers - Ensure customer request, inquiry, feedback and complaints are attended and resolved in timely manner and in accordance to Company's procedures. - Work closely with team members to achieve optimum efficiency and...
-
Customer Services
6 months ago
Shah Alam, Malaysia Ashvertising Marketing Sdn Bhd Full timeJob Responsibility: 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 2. Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or...
-
Customer Service
6 months ago
Shah Alam, Malaysia Celebrity Fitness Full timeDear Malaysians, We at Celebrity Fitness are looking to offer you the exciting opportunity to join us as a Customer Service/ Membership Consultant! If you are looking for a fun filled learning experience, awesome working environment and attractive salary this is the career for you! We are currently offering immediate hiring positions therefore do not...
-
Customer Service Executive
6 months ago
Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...
-
Customer Service Assistant
6 months ago
Shah Alam, Malaysia Zuellig Pharma Full time**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...
-
Customer Service Admin
6 months ago
Shah Alam, Malaysia GAINS Education Group Sdn Bhd Full timeCustomer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...
-
Customer Service Representative
6 months ago
Shah Alam, Malaysia Miqos Sdn. Bhd. Full time**Responsibility** Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. The Customer Service Representative (CSR) is responsible for reviewing and entering all jobs relating to the Miqos Sdn. Bhd. business. Answering incoming calls from customers, service agents and stores in a professional and...
-
Customer Service Consultant
6 months ago
Shah Alam, Malaysia Cycle & Carriage Bintang Berhad Full time**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...
-
Customer Service
6 months ago
Shah Alam, Malaysia Hunters International Sdn Bhd Full time**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Job...
-
Customer Service Officer
6 months ago
Shah Alam, Malaysia HSH TRANSPORTATION SDN BHD Full timeYou will focus on the company's customer service full-time - work in a fast-paced environment - Maintain good relations and friendliness with businesses, customers, and drivers. - You are responsible for tracking the goods records and until they are safely delivered the goods to customers. - Responsible for the Logistic Operation (warehousing and...