Customer Service Executive

_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...

Job description The Requirements for the Role: - SPM/STPM/Diploma/Degree or equivalent professional qualification. - Excellent command of spoken and written English and Malay - Possess initiative, able to work independently and as a team. - Dynamic, highly motivated and a result-oriented team player with good interpersonal skills. **Ability to work in a...

Responsibilities - Understand company products and order process well to give best advice/suggestion to customers - Prepare quotations & follow up closely with customers’ inquiries - Solve customers’ complaints/problems on product or order process - Managing existing corporate customers, understand their needs & fulfil their requirements - Work closely...

Job SummaryThis role involves providing exceptional customer service and contributing to sales targets while ensuring smooth operational processes. The successful candidate will engage with customers, process transactions, and promote Bank's products and services.Key ResponsibilitiesDeliver outstanding customer service and achieve CSAT and Mystery Shopping...

We are packaging company and in rapid expansion to grow our business. We are currently looking for dynamic individual to join our team as we expand our business. **Responsibilities**: - Respond to customer queries in a timely and accurate way - Handle inbound calls in a professional manner. - Update our internal databases with information about useful...

Job description Customer Services Executive Job Overview: Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team...

List-ID: 97286470Yesterday 23:26 **Job Description**: - Understand customer's needs and preference and provide necessary assistance to ensure their satisfaction. Key in and ensure accurate data entry. Undertake Ad Hoc tasks when necessary. Investigate customer complaints and non-conformance issues. Communicate with clients and customers; answering...

**Job Summary** **About Us**: HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and operates from six (6) outlets throughout Malaysia. HearLIFE Hearing Care Centre offers...

Job DescriptionThis exciting role offers an opportunity to make a difference in the lives of our customers while growing your career in a dynamic and supportive environment.Key ResponsibilitiesProvide exceptional customer service, resolving issues promptly and professionally;Engage with customers to understand their needs and preferences, recommending...

Customer Service Officer (RM 2800 - 3800) **Responsibilities**: - The incumbent will be responsible for managing the front desk and providing customer service within the school. - This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members. - Additionally, the incumbent is...

Job description Customer Services Executive Job Overview: Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team...

Ability to work over-time, preferably possess own vehicles Job Descriptions: The position of Malaysia Customer Service Officer includes the following responsibilities: - Works efficiently and enthusiastically on assignments and goal attainment. - Attend and actively participate in Management Meetings for the customer service group. - Takes responsibility...

**Responsibilities**: - Achieve sales goals, provide excellent customer service and handle daily sales activities at the showroom **Requirements**: - Required language(s): Chinese, English & Bahasa Malaysia (Working Hours: According to Mall Operating Hours, Including Weekend and Public Holidays) **Company Benefits** - Attractive Commission Scheme -...

Job Description: - Handling complicated customer cases, manager call-back or crisis cases reported to high level - Review and collect all necessary information, analyse and contact relevant departments to provide appropriate handling, directly solve and follow to the end - Handling cases back and forth between customers and customer service (CS) / between...

1. Update existing / new products in E-Commerce platform and price list in company system. 2. Arrange sample of products to agency / media. 3. Assist for documents / stocks preparation for LIVE selling. 4. Issue purchase order. 5. Execute stocks in process. 6. Check the pack shot sent by agency. 7. Fresh graduates with Diploma / Degree are welcomed to...

Company OverviewAble Tycoon (M) Sdn Bhd is a dynamic company committed to delivering exceptional customer experiences. We are seeking a talented Sales Coordinator to join our team and contribute to our growth and success.Job Description:Provide top-notch customer service and support.Develop and maintain strong relationships with customers and colleagues.Stay...

Fully responsible for the branches daily operation (opening & closing). - Entertain walk in and online customers. - Focusing on replying customer enquiry via WhatsApp regarding Online Purchase and etc. - Managing customer postage for online purchase. - Offer a consistently good memorable customer service experience. - Greeting customers, responding to...

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

1. Handle customer feedbacks; provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information. 2. Prepare all necessary documentation for each sales transaction to ensure collection of cash and its accuracy. 3. Prepare sales order to procurement department for order products. 4. Require to attend walk in customer if...

Job Scope - Respond to all requests and inquiries of our Products and merchants by Walk in, phone or through any Online or Website - Participate in solving the difficulties that might face our clients. - Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc. Additional Requirements - Excellent...