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Payment Ops
4 weeks ago
**Job Requirement / Responsibilities**
**What will you do?**
- Collaborate with product, customer experience and business to create compelling operation process and workflow that delight our customers where it matters most.
- Use advanced data analytics to explore operations issues/opportunities, uncover insights and/or identify targeted areas for efficiency improvement and risk mitigation
- Ensure day-to-day operations comply with the regulatory and internal requirements.
- Leverage on technology to drive high degree of digitalisation and scalability
- Analyze potential pitfalls across the process cycle for product launches and system roll out to ensure all operation process are captured and developed.
- Drive higher degree of effectiveness of control measures. Use big data analysis to discover patterns and potential hot spots
- Drive iterative process improvements and work closely with cross functional teams to close the process risk gaps
**The Must Haves**
- Passionate about solving problems - possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and make
strategic decisions.
- At least 2 years of experience in deposit & payment operations, journey mapping and process optimization
- A sharp eye for identifying weak points in processes and workflow structures.
- A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesize their insights.
- Must be organized and committed to meeting deadlines.
- Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment.
- Confidence in your abilities to manage work with minimum supervision.
**Job Types**: Permanent, Contract
**Salary**: RM3,000.00 - RM5,000.00 per month
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