Business Unit Manager

6 months ago

Petaling Jaya, Malaysia B. Braun Medical Supplies Sdn. Bhd. Full time

Accountable for overall leadership and management of the Business Unit. The job includes developing, communicating and implementing business unit strategic plan, managing business unit profitability, leading, coaching and/or managing Area Sales Managers and Sales Teams; and, planning and managing inventory.

**Duties and responsibilities**:

- Establishing and communicating to the team, business plans and goals to maintain or increase market leadership position and superior customer loyalty with increased profitability to the business unit and company
- Creating a competency based work environment within and across teams. Recognize and reward for continuous team motivation; and, courageous to challenge for improvement in performance.
- Role model and promote standard for integrity, ethics, compliance and job performance.
- Direct yearly and monthly activities of the sales teams; support teams to achieve business unit and team objectives in sales and profits; and, continuously train, evaluate, coach area sales management, key account manager and sales teams toward achieving business unit goals.
- Set and implement sales plans that are ambitious and reasonable; and, strive for outstanding results
- Implement Business Unit's policies and processes for prospect management and customer follow-up to assure that all potential customers are handled in a manner conducive to maximizing the division's goals for sales penetration, profitability, and customer loyalty.
- Manage and ensure that all customers' agreements are completed accurately and in compliance with company policy in a timely fashion.
- Allocate and monitor business unit and team expense budget to achieve sales goals and optimizing the return on the company investment.
- Continuously challenge the norms, promote new innovative sales tactics, new business ideas and profit opportunities from the teams for the division
- Responsible for the achievement of the business unit and division profitability initiative.
- Prepare and propose to management business unit incentive KPis and schemes.
- Support marketing in providing SCM personnel with forecasting that enables them to plan for and create the capabilities necessary to meet the requirements of the business expansion.
- Develop and maintain relationships and alliances with customer, manufacturers, strategic alliances, industry associations, suppliers, and vendors that promote the goodwill of the company and serve its interests best.
- Motivate, train and ensure team consistent offers superior levels of service to its customers and maintaining all standards necessary to being recognized for superior customer satisfaction
- Monitor and evaluate the activities of all major competitors i.e. organization, people, pricing, product and activities.
- Ensure teams monitor and report back all major competitors' activities.
- Collaborate with marketing for counter plan with timely communication and actions from teams.

**Professional competencies**:

- Bachelor's degree in any discipline preferably Science, Business, Marketing or equivalent
- Minimum 10 years of relevant sales experience (preferable in medical device industries)
- Minimum 5 years in managerial position
- Proven track record of achieving targets
- Able to be hands-on in day-to-day sales activities

**Personal competencies**:

- Good knowledge of customers within the assigned area.
- Proven track record in the sales development.
- Good presentation skills and computer literate as well as proficient in written and spoken English.
- Good interpersonal and communication skills.
- Knowledge of budgeting cost estimating, and fiscal management principles and procedures.
- Employee development and performance management skills.

**What we offer**:
Become part of a corporate culture that actively promotes constructive exchanges between colleagues, customers and partners. Work with us to improve people's lives in the long term. We can offer you interesting, varied tasks and excellent opportunities for advancement, as well as an attractive salary with extensive benefits, all within a dynamic family-owned company.

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