Contract Officer Call Centre, Technology

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

Working location: Near Monorail Raja Chulan Working hours: office hours (8.30am - 5.30pm) Job details: - Attend to all manner of customers’ queries, purchase and renew of insurance at the Contact Centre. **Requirements**: - Mandatory for experience in call centre ONLY - **Minimum Diploma**: - Malaysian only - Below 40 years old are applicable to...

**Call Centre Representative** **Oil & Gas Client (PETRON)** **12 months Contract Duration** **Damansara Heights, Kuala Lumpur** **Monday - Friday [8.00 am - 5.00pm]** **RM 3000/month** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify...

**Position**:Call Centre Executive **Industry**: Banking **Working Location**: Kuala Lumpur (**walking distance to LRT Station**) **Working Days/Hours**:Rotational Shifts including weekends and PH/Staggered Working Hours between 8 AM to 11 PM (8 Hours Working with 1 Hour break) **Employment Type**: 6 Months Contract (**renewable/convertible to Permanent...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Contact person : En.Aaron **0129737175** ( whatsapp & call )** Peluang Jawatan Kosong Sebagai RECOVERY OFFICER di Antara Capital Resources SDN HBD (PLAZA PEKELILING ,JLN IPOH KL) **Kelayakan** - SPM/STPM/CERT/DIPLOMA - Mempunyai pengalaman dalam bidang berkaitan amatlah digalakkan memohon - Warganegara Malaysia - Berdisiplin dan menepati masa - Boleh...

Shift Allowance: 2 cycle RM260, 3 Cycle: RM300 - Performance bonus. - Travel Allowance - From your house to work (by mileage) - Annual Leave, Medical Leave, Hospitalization Leave (as Employment Act). - EPF, Socso and SIP. - Medical Insurance. - Training provided - 2 weeks at Crystal Plaza PJ, 2 weeks at ur work location (Basic pay only) - Contract...

**Job description** **Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,400 + 300 fix allowance +Attendance incentive,...

**Job Title**: Executive, Contact Centre Quality & Support **Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields,...

**Roles & Responsibilities 工作范围**: - Managing sales inquiries through Facebook, IG and WhatsApp, promoting health screening products and close deal as well as upselling other screening products. - To work closely with other team members to achieve the monthly new leads target. - Approach customers from enquiries to capture the leads details. -...

**Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields, to enhanced Contact Centre service delivery and resolve root...

Customer Service Officer ( Allianz Road Side Assistance) 4 Months Contract only. **Salary : RM 2500 - RM 3500** Shift Allowance: There will be a shift allowance when the staff has completed training and started a job function. 1. RM 25 - Morning shift 2. RM 40 - Afternoon shift 3. RM 100 - Night Shift Working Hours & Days **:Working from Monday to...

**About Us**: Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients...

**Customer Service (Call Centre position)** **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) **Nature of business **:Established global E-commerce contact center platform in Malaysia **Salary range**: Basis RM2,700 + Attendance incentive, KPI allowance (can ask during...

**~Silicon Valley experience, based in Malaysia, preferred~** Chief Technology Officer (CTO) **Company Overview**: We are a fintech start up in Malaysia, with UIUX as its fundamental sell point. The Chief Technology Officer (CTO) will play a crucial role in planning, implementing, and managing our technology roadmap, ensuring our company remains at the...

We are eager to add a versatile Customer Relations Officer to join our diverse team at Prince Court Medical Centre Sdn Bhd (Official) in Kuala Lumpur.Growing your career as a Full Time Customer Relations Officer is an awesome opportunity to develop excellent skills.If you are strong in critical thinking, analysis and have the right passion for the job, then...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service - **Requirements** Minimum 1 year experience in customer service, preferably voice. Diploma holder. Proficient computer...

The Call Centre Manager oversees all affairs of the Call Centers, with various Program managers to ensure the below functions are met: **What a **Contact Centre Manager** does at HP**: - Devise and Implement Call Centre V2.0 to make us Future Ready Proof - Understand business needs and translate those needs into people skills and strategies. - Responsible...