Customer Service for Sea and Air

3 weeks ago


Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

JOB VACANCY

POSITION - CUSTOMER SERVICE SEA/ AIR

LOCATION - BUKIT TINGGI, KLANG

SALARY - RM 3000-4000

Serve as liaison between document processing and customer regarding all Shipment details.
Assist Sales in Compiling Quotes by providing rates, tariffs etc.
Source and Negotiate freight rates from Shipping Carriers, Shipping Agents and Co-loaders
Work with Sales and Account implementation, ensuring a smooth transition from Sales to Operations.
Respond to and handle all daily customer service requests
Maintain contact with the airlines, shipping lines and trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
Answer all Customer inquiries promptly and notify customers of any delays in shipping and dispatching.
Issues billing based on approved charge codes and rates
Invoicing and collections follow-up
Provide weekly shipment & Sales Report Status.
Provide full range of administrative support for team when necessary.
Maintain good record keeping and filing system for all financial documents, office files and documentation.
Assist and supporting accounting tasks with billings, accounts receivables, accounts payable, operation administration and other matters as requested.
Establish and maintain cash controls for accounts receivable and payable as well as disburse petty cash by recording entry, verifying documentation.
Plan, organize and manage own workload to ensure your contribution to the company’s monthly reporting process is achieved in a timely and accurate manner
To conduct self in a professional manner at all times.
Ensure confidentially is maintained at all times.
Work effectively and efficiently with cross-functional teams.
Any other job assignment required by the superior from time to time.
To succeed in this role, you will need to have:
Minimum Diploma or equivalent, preferably Degree holder.
Minimum 1 year of experience in air and sea freight export customer service in freight forwarding industry.
Strong operations and industry knowledge.
Good communication and organizing skills.

**Salary**: RM3,000.00 - RM4,000.00 per month

Schedule:

- Fixed shift


  • Customer Service

    3 weeks ago


    Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    Opportunity to join aleading solutions provider in freight forwarding and shipping in Klang. Our client providing the full range of freight and logistics services targeting end-to-end needs including Customer Brokerage, Air Cargo Service, FCL Services, Warehouse & Packing, Trucking, Clearance Service, Marine Insurance Brokerage and LCL Consolidation...

  • Customer Service

    6 days ago


    Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    We are looking for a few Customer Services Executive based in Taman Botanic, Klang to handle the daily operation tasks for import/export shipments. **Responsibilities**: - Arranging & overseeing export/import shipment and local/overseas transportation (Sea/Air) - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - Provide...


  • Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE AIR FREIGHT LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Job Description**: Ensure smooth and timely freight process flow, meeting client requirements. Daily Air Export & Import coordination & corresponding with clients. service providers and internal team. Prepare required documents for international...


  • Klang, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsibilities**: - Manage and update customer in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. Handle costing, billing documentation and payment for air/sea shipment. - Any other duties as and when assigned from time to time. **Job Requirement**: At least 2 years experience as a customer...

  • Customer Service

    5 days ago


    Klang, Malaysia Centre Side Express Sdn Bhd Full time

    Minimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - able to do quotations and check rates **Job Types**: Full-time, Fresh graduate **Salary**: RM1,800.00 - RM2,300.00 per month Schedule: - Day shift -...


  • Klang, Malaysia Sealand Global Freight (M) Sdn Bhd Full time

    Required minimum 2 years experience. Position: junior customer service Mainly handling sea/air/road freight export and import, compiling reports for warehousing and update to client. **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,800.00 per month **Benefits**: - Cell phone reimbursement - Maternity leave Schedule: - Monday to...

  • Customer Service

    2 weeks ago


    Klang, Malaysia JP Training & Consultancy Asia Pacific Full time

    Minimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - Able to do quotations and check rates - Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific...


  • Port Klang, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Job Responsible** - Manage and update customer in timely manner. - Liaise with all relevant parties for proper documentation and arrangement of shipments. - Handle costing, billing documentation and payment for air/sea shipment. - Any other duties as and when assigned from time to time. **Job Requirement** - At least 1-2 years experience as a customer...


  • Klang, Malaysia Worldlink Marine Freight Sdn Bhd Full time

    **Responsibilities**: - Handling customer enquiries and calls ,handling import & export shipment - Monitor shipment in timely manner, - Experience in handling of custom /shipping documentation - Ad-hoc task by management **Requirement**: - Education - Diploma /Degree Holder with relevant working experiences, prefer in Freight forwarding industry -...


  • Klang, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time

    **Job Scopes**: 1. Responsible for orders processing, purchases and logistic functions. 3. Follow-up deliveries for local and oversea customers. 4. Work closely with Sales, Production and Planning team on demand planning and tackle any issue immediately to ensure on time delivery to customers. 5. Preparation of monthly sales report and inventory report. 6....


  • Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - To handle all shipping coordination such as customer booking, vessel booking, freight arrangement, shipping documents and etc. - Create &...

  • Sea Freight Assistant

    3 weeks ago


    Klang, Malaysia Centre Side Express Sdn Bhd Full time

    Main Job Responsibilities: 1. Oversee and manage the Sea freight Customer Service and Operations - Responsible for all Sea freight shipment [Import and Export] planning and arrangement from booking, pick up, pre-alert notification till the billing process - Verify Billing Invoices prior to send out to Customer and Overseas agent - Maintain Sea freight...


  • Klang, Selangor, Malaysia Air Products Full time

    Add expected salary to your profile for insightsAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most...

  • Customer Service

    3 weeks ago


    Klang, Malaysia PNS LOGISTICS SDN BHD Full time

    Roles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/...

  • Air Freight Manager

    2 weeks ago


    Port Klang, Malaysia Bersatu Integrated Logistics Sdn Bhd Full time

    Planning and Coordination: Develop and implement air freight strategies, considering cost, transit time, and service levels. Coordinate with internal teams and external partners to ensure timely and accurate shipment processing. Carrier Selection and Negotiation: Evaluate and select air carriers based on specific requirements. Negotiate pricing, service...


  • Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    **About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...


  • Klang, Malaysia WENZEL LOGISTICS (M) SDN BHD Full time

    Incorporated in 2001, Wenzel Logistics is a leading international freight forwarding company headquartered in Malaysia. We offer total logistics solutions to meet your business needs; from land, sea and air freight to Warehousing, project handling and customs clearance solutions. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


  • Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    **About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...


  • Bandar Puteri Klang, Malaysia Worldlink Cargo Services Sdn Bhd Full time

    Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...


  • Klang, Malaysia Lifework HR Services Sdn Bhd Full time

    Shipping: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - Process freight claim and billing - LCL Arrangement Customer Services - To liaise with customers for any...