Customer Service for Sea and Air
6 months ago
JOB VACANCY
POSITION - CUSTOMER SERVICE SEA/ AIR
LOCATION - BUKIT TINGGI, KLANG
SALARY - RM 3000-4000
Serve as liaison between document processing and customer regarding all Shipment details.
Assist Sales in Compiling Quotes by providing rates, tariffs etc.
Source and Negotiate freight rates from Shipping Carriers, Shipping Agents and Co-loaders
Work with Sales and Account implementation, ensuring a smooth transition from Sales to Operations.
Respond to and handle all daily customer service requests
Maintain contact with the airlines, shipping lines and trucking companies and any agents that will be handling the freight to ensure shipper and consignees are aware of any problems.
Answer all Customer inquiries promptly and notify customers of any delays in shipping and dispatching.
Issues billing based on approved charge codes and rates
Invoicing and collections follow-up
Provide weekly shipment & Sales Report Status.
Provide full range of administrative support for team when necessary.
Maintain good record keeping and filing system for all financial documents, office files and documentation.
Assist and supporting accounting tasks with billings, accounts receivables, accounts payable, operation administration and other matters as requested.
Establish and maintain cash controls for accounts receivable and payable as well as disburse petty cash by recording entry, verifying documentation.
Plan, organize and manage own workload to ensure your contribution to the company’s monthly reporting process is achieved in a timely and accurate manner
To conduct self in a professional manner at all times.
Ensure confidentially is maintained at all times.
Work effectively and efficiently with cross-functional teams.
Any other job assignment required by the superior from time to time.
To succeed in this role, you will need to have:
Minimum Diploma or equivalent, preferably Degree holder.
Minimum 1 year of experience in air and sea freight export customer service in freight forwarding industry.
Strong operations and industry knowledge.
Good communication and organizing skills.
**Salary**: RM3,000.00 - RM4,000.00 per month
Schedule:
- Fixed shift
-
Customer Service
5 months ago
Klang, Malaysia PNS LOGISTICS SDN BHD Full timeRoles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/...
-
Customer Service
6 months ago
Klang, Malaysia PNS LOGISTICS SDN BHD Full timeRoles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import by Sea, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/ Consolidator/...
-
Customer Service
5 months ago
Klang, Malaysia Centre Side Express Sdn Bhd Full timeMinimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - able to do quotations and check rates **Job Types**: Full-time, Fresh graduate **Salary**: RM1,800.00 - RM2,300.00 per month Schedule: - Day shift -...
-
Customer Service
5 months ago
Klang, Malaysia Centre Side Express Sdn Bhd Full timeMinimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 2 years **Job Types**: Full-time, Fresh graduate **Salary**: RM2,000.00 - RM2,500.00 per month **Benefits**: - Opportunities for promotion - Professional...
-
Export & Import- Customer Service
5 months ago
Klang, Malaysia Sealand Global Freight (M) Sdn Bhd Full timeRequired minimum 2 years experience. Position: junior customer service Mainly handling sea/air/road freight export and import, compiling reports for warehousing and update to client. **Job Types**: Full-time, Permanent **Salary**: RM1,800.00 - RM2,800.00 per month **Benefits**: - Cell phone reimbursement - Maternity leave Schedule: - Monday to...
-
Customer Service Executive
5 months ago
Klang, Malaysia SKYCOOL LOGISTIC (M) SDN BHD Full time**RERFull job description** - Arrange import and export operation and documentation - Arrange local and overseas transportation ( Sea & Air ) - Handle correspondence with local or overseas agents. - Have a good liason with Shipping companies. - Daily co-ordination of operation and customer booking. - Manage Documentation and Customer Services Dept. -...
-
Customer Service
6 months ago
Klang, Malaysia JP Training & Consultancy Asia Pacific Full timeMinimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - Able to do quotations and check rates - Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific...
-
Customer Service
6 months ago
Klang, Malaysia PNS LOGISTICS SDN BHD Full timeRoles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Sea & Air, Logistics, shipment planning & documentation Liaise with Carrier/ NVOCC/...
-
Customer Service
6 months ago
Klang, Malaysia PNS LOGISTICS SDN BHD Full timeRoles and Responsibilities: - Responsible in supporting customer's individual enquiry - coordinating local / overseas agents Effective handling and responding of all customers interactions (tele-communications and written communications) Able to handle Import/Export by Air, Logistics, shipment planning & documentation Liaise with Airline / Consolidator/...
-
Air Freight Manager
8 months ago
Port Klang, Malaysia Bersatu Integrated Logistics Sdn Bhd Full timePlanning and Coordination: Develop and implement air freight strategies, considering cost, transit time, and service levels. Coordinate with internal teams and external partners to ensure timely and accurate shipment processing. Carrier Selection and Negotiation: Evaluate and select air carriers based on specific requirements. Negotiate pricing, service...
-
Customer Service Executive
6 months ago
Bandar Puteri Klang, Malaysia Worldlink Cargo Services Sdn Bhd Full timeResponsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...
-
Freight Forwarding Customer Service Executive
6 months ago
Klang, Malaysia Worldgate Express Services Sdn Bhd Full time**A.** **Primary** 1. Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. 2. Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. 3. Organize workflow to meet the...
-
Customer Service
6 months ago
Port Klang, Malaysia Infinity Logistics & Transport Sdn Bhd Full time**Major Duties**: - Prepare commercial invoice & packing list, COA - Communicate with customer product status - Follow up delivery schedule by sea or air or local transport with internal or external supplier and update to customer - Inform finance proceed billing once shipment clear - Any task provided by superior **Job Specification**: - Fresh graduate...
-
Customer Service
6 months ago
Klang, Malaysia Lifework HR Services Sdn Bhd Full timeResponsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...
-
Sales Promoter
5 months ago
Klang, Malaysia CALIBRE EVENTS SOLUTIONS SDN BHD Full time**JOB TITLE : SALES PROMOTER (AIR CONDITIONER & AIR PURIFIER)** **REQUIREMENTS**: - Retail Sale Experienced - Minimum Secondary Educational Level - Experience In Air Conditioner & Air Purifier Will Be Advantage - Willing To Commit Retail Operational Hours **RESPONSIBILITIES**: - Demonstrate Products And Provide Services To Consumers Every Day - Product...
-
Sales Promoter
5 months ago
Klang, Malaysia Boldd Advertising Full time**JOB TITLE : SALES PROMOTER (AIR CONDITIONER & AIR PURIFIER)** **REQUIREMENTS**: Retail Sale Experienced Minimum Secondary Educational Level Experience In Air Conditioner & Air Purifier Will Be Advantage Willing To Commit Retail Operational Hours **RESPONSIBILITIES**: Demonstrate Products And Provide Services To Consumers Every Day Product Promotion...
-
Container Prime Mover Driver
6 months ago
Klang, Malaysia MULTI CARGO EXPRESS SDN BHD Full timeTo deliver container safely - To ensure vehicle in good condition and safe The Company established since 1986 and commenced operation in freight management services namely, provision of sea, land, air and project management. Multi Caro expanding the services to be trucking & logistics provider and warehousing. We committed to quality and excellent to serve...
-
Sales Executive
6 months ago
Klang, Malaysia WENZEL LOGISTICS (M) SDN BHD Full timeIncorporated in 2001, Wenzel Logistics is a leading international freight forwarding company headquartered in Malaysia. We offer total logistics solutions to meet your business needs; from land, sea and air freight to Warehousing, project handling and customs clearance solutions. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM...
-
Customer Service Representative
6 months ago
Klang, Malaysia Juz Eat Food And Catering Full timeCustomer Service cum Marketing Executive **Responsibilities**: - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps - Provide professional customer service (Training will be provided) - Strive to meet individual and team KPIs and goals - Editing photos and video skills are preferable **Job...
-
Clerk
5 months ago
Klang, Malaysia BERSATU INTEGRATED LOGISTICS SDN BHD Full timeOffice Clerical job As one of the leading logistic solution providers in Malaysia for almost 40 years, we continue to deliver the highest quality of services for our clients. From humble beginnings, our journey started in 1982 as a Custom brokerage firm. We have since expanded our service offerings to include warehousing, transportation and freighting...