Restaurant Services Assistant
2 days ago
To be responsible in providing the most efficient hotel reservation and to undertake other duties and responsibilities as required by Management. -To be well versed with the facilities and services offered by the hotel. -To be well versed in room products i.e. rates, layout, configuration, benefits, amenities and facilities offered. -To be well versed in all the reservation handlings. -To provide prompt, courteous and efficient service at all times. To answer the phone within three rings. -To ensure that all reservation are entered accurately. Return confirmation to guest must be done promptly. -To be aware of close out dates and needed periods to maximize sales opportunities. -To update the Assistant Manager of clients feedback, comment or complaint. -To fully understand the structure of market segmentation of the hotel. -To be familiar with the hotel's credit policies, confirming or regretting on the day received. -To maintain an accurate and updated filing system of any related correspondences. -To assume other duties and responsibilities as delegated by the Reservations Manager and Front Office Manager.
Success is a journey, not a destination. Incorporated since 1995, Lexis Hotel Group has gone through the challenging times of economic slow-down as well as the good times of rapid economic growth and strong market performance, we can be justifiably proud of how far we have come. The experience gained over 20 years of hard work and stride is absolutely priceless and serves as a guiding light to the future of our Group. Emerging as a world-class organization with significant growth in our principal areas of hotels and resorts management in Malaysia, we are committed to improve and add value to our business '“ company performance, service quality and customer satisfaction. Moving steadfastly ahead, Lexis Hotel Group endeavors to press on with our bold plans for future development, including geographical expansion into different states as well as beyond borders and onto other continents. While we continue pursuing excellence, implementing growth strategies, and consummating a global outlook, we also envision exploring new and exciting business ventures towards greater planes of development and success. Committed to maintain and expand our tradition of '˜excellence through quality', our repertoire of properties across Malaysia ensures an outstanding level of service and facilities for all clients and owners, as we seek partnership with award-winning developers and architects in the management of new hotels and resorts. Our reputation has enabled our stakeholders to entrust us
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Guest Service Experience
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Front Office Assistant
7 months ago
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Front Office Assistant
7 months ago
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1 week ago
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Pastry Chef
1 week ago
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