![Terra Asia Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
5 days ago
Our client, a company in the industrial pump sector, is looking for a Customer Service Coordinator.
**ROLE**
The Customer Service Coordinator is the link between the Customer and the Company. He/She will be a support to the Regional Sales Manager to prepare quotations and execute and coordinate customer purchases orders internally to allow them to spend as much time with customers. They will be the focal point for all orders under execution and they shall keep the Customer, Regional Sales Manager and any other stakeholders involved and informed as required. The position will set a standard for how the company will communicate with customers and build a strong reputation for exceptional customer service in the industry.
**RESPONSIBILITIES**
- Promptly and accurately prepare quotations for inquiries, including new product, spares and services.
- Communicate and coordinate with stakeholders to ensure a timely submission of offers.
- Log and update information in the CRM/ERP system to keep accurate opportunities and quotes.
- Make regular contact with customers to follow up on open quotes.
- Promptly process customer purchase orders and convert to sales orders ensuring accurate part, delivery and other pertinent information is entered on the sales order and communicated to all internal departments
- Expedite orders through internal departments as required in order to meet the expected customer delivery date
- Issue all invoices in a timely manner ensuring receipt and acknowledgement from the client
- Support as required on cash collections on overdue accounts
- Always act in an ethical and compliant manner and never compromise the company’s brand
- Always represent the company in a professional manner, through presentation, preparation and behavior
**Experience and Qualifications**
Business or Marketing Degree or equivalent or,
- 5 years in a similar customer service role
**SKILLS**
- ERP/CRM Experience
- Outgoing, confident, clear and concise communicator
- Passion for exceptional customer service
- Strong communication skills, both verbal and written
**Salary**: RM4,000.00 - RM5,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 5 years (required)
**Language**:
- English (required)
- Malay (required)
-
Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Terra Asia Sdn Bhd Full timeOur client, a company in the industrial pump sector, is looking for a Customer Service Coordinator.ROLEThe Customer Service Coordinator is the link between the Customer and the Company. He/She will be a support to the Regional Sales Manager to prepare quotations and execute and coordinate customer purchases orders internally to allow them to spend as much...
-
Customer Success Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Coordinator
4 weeks ago
Kuala Lumpur, Malaysia Terra Asia Sdn Bhd Full timeOur client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...
-
Customer Service Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Terra Asia Sdn Bhd Full timeOur client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...
-
Customer Success Specialist
4 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Coordinator
4 weeks ago
Kuala Lumpur, Malaysia Terra Asia Sdn Bhd Full timeOur client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...
-
Customer Service Coordinator
3 weeks ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity** This opportunity belongs to an Australia's leading integrated workplace health and wellbeing organization. The company provides premium end-to-end health solutions to support businesses and people in restoring their physical and mental health. The scope of the role is to provide fundamental Administrative and Customer Service support to...
-
Customer Service Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Terra Asia Sdn Bhd Full timeOur client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full timeResponsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...
-
Customer Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full timeBecome a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....
-
Customer Service Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full timeThe OpportunityThis opportunity belongs to an Australia's leading integrated workplace health and wellbeing organization. The company provides premium end-to-end health solutions to support businesses and people in restoring their physical and mental health.The scope of the role is to provide fundamental Administrative and Customer Service support to...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Central Customer Service Coordinator
4 weeks ago
Kuala Lumpur, Malaysia Wilhelmsen Full timeJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Job title Central Customer Service Coordinator - Wilhelmsen Marine Product, Kuala Lumpur Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet...
-
Customer Service Executive
4 days ago
Kuala Lumpur, Malaysia Pilatique Pilates & Physiotherapy Studio Full timePilatique Pilates & Physiotherapy Studio is a boutique Pilates studio providing services for clientele seeking for needs in rehabilitation, general fitness and to improve sports performance in the past 18years. We are also an international licensed training facility for Merrithew STOTT PILATES® instructor certification courses since...
-
Customer Service Coordinator #65708
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full timeIndustry/ Organization Type:Logistics/ Freight Forwarding: Position Title:Customer Service Coordinator/ Logistics Coordinator:Working Location: East (Kaki Bukit/ Changi Airfreight Centre)Working Hours: 5.5 days (Mon - Fri, 9 am - 6 pm; Sat, 9 am - 1 pm, will change to 5.25 days after probation) Salary:Basic + Performance Bonus: Duration: Permanent RoleKey...
-
Sales Coordinator Customer Service Skudai
4 weeks ago
Kuala Lumpur, Malaysia Mega Flour Sdn Bhd Full timeCoordinates Sales Team by managing schedules, filing important documents and communication relevant information. - Ensure the adequacy of sales-related equipment or material - Respond to complaints from customers and give after-sales support when requested - Store and soft financial and non-financial data in electronic form and present reports - Handle the...
-
Central Customer Service Coordinator
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wilhelmsen Full timeJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Job titleCentral Customer Service Coordinator - Wilhelmsen Marine Product, Kuala LumpurFounded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with...
-
Assistance Coordinator, Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Hunters International Sdn Bhd Full time**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...