Cloud and Technical Support Specialist

Job Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...

**Role**: Customer Support cum Onboarding Specialist **Responsibilities**: - Troubleshoot technical issues and collaborate with the tech team for solutions. - Conduct training sessions on POS system usage. - Assist with data migration onto Menumiz platform. - Keep updated on system enhancements and relay to customers. - Collect and communicate customer...

Job Description Summary **Job Description**: - We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions...

Job Description Summary This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and facilitating resolution for BD automated dispensing Platforms (Pyxis®...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

We are hiring for Technical Sales Support Specialist with Cantonese and Mandarin Speaker prefer Hong Kong Nationals Location: Bangsar South (Hybrid role) **Salary**: RM 7,000 to RM 9,000 **Responsibilities**: - Identify and relate with various customer needs and scenarios - provide customers resolution/consultation with cutting-edge solutions in a...

**Responsibilities**: - Prioritize customer satisfaction by ensuring their needs are addressed promptly and effectively. - Identify, troubleshoot, and resolve system issues encountered by customers. - Escalate complex issues to senior support levels when necessary. - Collaborate with other departments and teams to address customer concerns and keep...

Job Description Summary The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

**What you will be doing?** **Your role will likely involve a mix of responsibilities, such as**: - Define the technical vision within your tribe/product team and plan its technical roadmap. - Be an Inspiring role model for your technical team members. Lead by example and influence product/business stakeholders. - Be the champion of engineering excellence...

**Responsibilities** - Drive all technical aspects of proof of technology from data review and gathering business requirements to designing and presenting the solution - Developing solutions and planning, creating & delivering compelling proof of concept demonstrations. Ensuring solutions stated in the Statement of Work are best practice and in line with...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Technogym Malaysia is looking for a dynamic and skilled Technical Project Executive to join our After-Sales Department. You will play a crucial role in managing and resolving technical queries, problems, and issues from our valued clients in an efficient manner. This role requires you to ensure seamless troubleshooting and resolution of technical challenges,...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

**Include**: - Supporting the software enhancement and digital workflow. - Configuring the hardware and software elements for optimal usability. - Resolving hardware and software problems/issues. - Familiarity with computer software systems such as Adobe, Microsoft, and more. - Offering aid to the IT department, including technical ticketing portal support,...

**Overview**: **Salary**: 4,000 MYR ~ 5,500 MYR**Industry**: Retail/Distribution(Other) The Sales Support Specialist will have responsibility for coordinating sales initiatives and projects, webinars and events, travel arrangements, providing field development support, and providing administrative support. - DUTIES AND RESPONSIBILITIES - 1) Field...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**Skills & Experience Needed**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...

**Experience in QA, Trouble shooting, Customer support, etc** **LEVEL 1 - TECHNICAL SUPPORT - Job Description** **Responsible for Customer Service, Trouble Shooting, Technical Support, Customer Care** **Department ** Customer Care **Location **Malaysia **Reporting to** Customer Support Manager **Responsibilities for L1 Tech Support**: - Ability to keep...