Customer Service

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

1. Manage and reply all queries in the E-Commerce Platform (Shopee, Lazada, Websites & all social media platform) 2. Perform routine administrative tasks such as filing, recording and controlling documents related to customer service 3. Assist walk-in customers in the showroom 4. Listen, resolve and answer to customers’ concerns, issues and questions...

Provide friendly and efficient service to the travel community of our client. - Be a first point of contact to handle and resolve customer complaints. - Respond professionally to inbound phone calls, including urgent situations. - Identify and escalate issues appropriately. - Compose thoughtful and accurate messages or customize prepared responses to...

SERVICE ADVISOR / PENASIHAT SERVIS KENDERAAN JOB SCOPE - Greet customer & direct to an available technician - Prepare quotation and explain to customer on the service planned - Follow up and monitor the job. Order parts in line with technicians request - Handle customer queries and consult with technician when necessary - Receive customer payments - Do daily...

This is a full-time on-site role for a Customer Service Cum Sales located in Bandar Baru Bangi. The successful applicant will be responsible for the following day-to-day tasks: - The Customer Service Cum Sales representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about our products and...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

JOB SCOPE - To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) - To assist customer inquiries. - To prepare sales and customer database report. - To liaise with superior on product launching and sale. - To perform ad hoc task assigned by the management from time to time. REQUIREMENT: - At least a Diploma,...

**RESPONSIBILITIES** - Handling Customer Enquiries, feedback’s and complaint’s - Manage replace, return, refund, defect, wrong Item for customers & leaders - Handling shipment - Handling customer self-pickup - Replying/attending to customer’s WhatsApp - Prepare report for daily, weekly & monthly report - Execute to follow up customer weekly for...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**CRITERIA** - Have great self-motivation to ensure the growth in sales of the company - Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients - Ability to be friendly and polite, even when tired, or under pressure - A commitment to excellent customer service - Excellent communication and listening...

**Overview**: **Salary**: 3,500 MYR ~ 4,500 MYR**Industry**: - To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping. - Order planning, stock replenishment and place order with factories & suppliers - Communication with overseas Suppliers to ensure prompt delivery - Communication with forwarders for...

**Duties and Responsibilities**: 1. Provide highest possible level of Customer Service in meeting customers’ needs. 2. Attend to customers and handle customers’ complaints to ensure complaints are promptly addressed within the Company’s service standards and on an immediate basis. 3. Attend to customer on the delivery of Vacant Possession. 4....

**JOB DESCRIPTION** - To handle, process and pack order from customer from website, media social and whatsapp. - To handle, process order from company website (Shopify) and shopee portal - To update product updated stock in website, and company database - Collect testimony/feedback from customer - Edit testimony/feedback & update testimony/feedback on...

To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with the quality and standards set by the Company. - To have best practice in all related compliance and regulatory...

**ONLINE CUSTOMER SERVICE** **Job Requirements** - Fully Vaccinated - Graduated with a minimum diploma in any field with immediate availability - Experienced in sales and close sales through telemarketing - Know how to handle Dropship - Possess good command of written and spoken in Malay and English - Sense of ownership and responsibility - Able to work in...

Job Scope: - Menjaga hubungan baik bersama pelajar. - Memberi response tentang pertanyaan berkaitan produk yang telah dibeli, aduan yang diterima, dan sebarang maklumat yang tidak jelas tentang produk syarikat. Pay: RM1,500.00 per month **Benefits**: - Additional leave - Maternity leave - Opportunities for promotion - Professional...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**Deskripsi kerja**: - Mahir menggunakan social media & website - Basic skill in Photography & Videography - Mahir menggunakan editing apps seperti Canva - Fasih menulis & membuat copywriting BM & BI - Mudah bekerjasama dan rajin - Mempunyai skill komunikasi yang baik - Menerima panggilan masuk dan membuat panggilan keluar kepada pelanggan apabila...

**CUSTOMER SERVICE ASSISTANT & RECEPTIONIST** **Job Requirements** - Fully vaccinated. - Willing to learn and to be train. - Able to work in a team, high work tolerance. - Extrovert. - Able to work on Sunday, off day will be on Friday and Saturday. - Total working hour is 45 hours per week, 2 days off day. - Able to speak English (basic) and Bahasa...