Content Moderator

5 months ago


Kuala Lumpur, Malaysia Teleperformance Malaysia Full time

**Job Highlights**
- Work Life Balance Environment
- Young, energetic, and supportive team
- Diversified and inclusive culture
- Medical Benefit, and Language Allowance

**Your Responsibilities**
- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team's goal.

**Requirements**:

- Fluency in both English and, Mandarin
- Multi-lingual is highly preferred (depends on the market assignment)
- Compliance or moderation operations experience is preferred.
- Strong analytical and research skills
- Experience in E-Commerce Buyer and Seller Services is a plus.
- Ability to work in a fast and evolving environment with detail-oriented focus.

Pay: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Language**:

- Mandarin (required)
- English (required)


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