Customer Experience Specialist

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Responsibilities**: - Optimize operation flows and build SOP for product operations. - Improve user experience and product efficiency for greater customer satisfactoin. - Implement market research to understand market trends. - Contribute to user experience improvement projects and review customer management processes. **Requirements**: - Bachelor's...

**Job Title** Customer Experience Associate **Job Description Summary** The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants. The role will focus on providing appropriate customer experiences whilst having a deep understanding of the workplace and the services provided. **About the Role**: - Meet...

**About us** We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and...

**Role Description** This is a full-time Sponsorship & BD Specialist role located in Kuala Lumpur, with flexibility for some remote work. The Sponsorship & BD specialist will be responsible for developing and maintaining strategic partnerships with external stakeholders, including sponsors and partners, while also driving business growth through new...

**Responsibilities**: - Manage and schedule social media posts across various platforms. - Create engaging social media content, including videos and graphics. - Edit and produce high-quality videos. - Collaborate with the marketing team to execute creative content ideas. - Ensure content aligns with brand guidelines and target audience. - Stay updated on...

Certification Specialist Job Responsibilities - Responsible for mandatory certification of all types of electric home appliances/FDA goods - Responsible for information and updates on state regulations related to electric home appliances/FDA goods - Carry out customs clearance procedures for all types of import and export; Look up HS code of goods and...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

*Manage day to day invoicing and payments such as vendor creation in system and collection/updating of invoices and payment statuses. - Support and coordinate with other departments, including but not limited to voucher creation, campaign microsite and tasks that involve setting up on the content management system. - Liaise and coordinate with multiples...

Scope of Service/JD: - Be responsible for the curation of the content - Review and classify content according to the guidelines, using specific tools and channels. - Understand and remain updated on changing policies and guidelines - Investigate, resolve and relay complex content issues to the team - Participate in process improvement initiatives that...

**Responsibilities**: 1. **Customer Inquiries**: - Address customer inquiries through various communication channels, ensuring prompt and accurate responses. 2. **Internal Communication**: - Collaborate with the operations team to facilitate effective communication, ensuring timely product delivery. 3. **Customer Service Excellence**: - Provide a...

Our Client is a specialized manufacturer of high-quality water ionizer generating systems for over 4 decades. Their pledge to realize a revolution in True Health - in the form of physical health, economic health, and mental health - is supported by thousands of people around the world. They feel that the personal nature of a direct sales marketing business...

**Requirements** - Proficient in written and spoken Mandarin, English and Bahasa Malaysia. - Minimum 2 years of relevant working experience, preferably in Beauty line. - Knowledge in Google sheets / Microsoft Excel. - Possess excellent interpersonal and communication skills. **Job Scopes**: - To communicate with leads via messages & calls. - Encourage,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

Basic Salary up to RM3.7K!!! Contact Centre Environment (24x7) with training provided. 5 Working days per week & rotation working from home and office **Responsibilities**: - Respond to customers on timely manner while following standard operating procedures. - To comply with company’s policies and available procedures/guidelines. - Strive to achieve key...

Are you result oriented, a team player and willing to take challenges? Collaboration with clients from different industries, SD Infinity’s mission is to provide the best marketing solutions to the clients’ products and services which produces satisfying results to the clients. In SD Infinity, we are expanding and building the sales and marketing team to...

**Our team is looking for a proactive and creative, detailed** **Marketing Executive to**: - Drive our marketing strategy from planning to implementation, consistently refining tactics for optimal results. - Generate ways to obtain new customers and preserve existings. - Manage all communication channels, including online/offline media and social platforms,...

**Digital Marketing Specialist (Social Media)** This is a **LEADERSHIP role**! If you are innovative, tech-savvy, data-driven, and have significant experience in handling both paid & organic digital marketing campaigns as well as having a good understanding on digital marketing sales funnel to effectively drive brand awareness and business expansion. You...

1. Responsible for talking to potential customers on the phone to book an appointment for free facial. 2. Sending digital voucher for customer to enjoy free facial We will provide you with: - Communication Training to improve skills. - The Company script for Conversations. - Access to our dialer system - Client leads Experience & Skillsets needed -...