Process Executive Mandarin
6 months ago
Cognizant is looking for a **Process Executive **Mandarin** in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.
**Job Title: Process Executive **Mandarin**
**Location: KL, Malaysia**
**Duration: Full Time**
**Position summary**:
The project involves identifying fraudulent users/transactions by analysing the purchase pattern of the business’ customers to eliminate fraud for one of the Largest Technology giants.
As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet stringent TAT, productivity, and a minimum monthly average quality requirement of 99%.
**Language**: Mandarin
**Experience**: 0 - 3 Years of BPO experience/ Freshers can apply
**Requirements**:
- Willing to work in 24x7 environment.
- Ability to manage critical situations with minimum supervision.
- MS Office & strong keyboard skills
- Good interpersonal and communication skills
- Ability to perform in adverse situations.
- Excellent written, reading & spoken communications skills in English & Mandarin.
- Good Cognitive, Logical & Analytical skills
- Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
- Excellent analytical and research skills
- Quick learning and understanding of complex processes.
- Experience with Payments Fraud & Risk (or similar programs)
- Internet Savvy
**Detailed Role & Responsibilities**
- Ensure to meet daily KPIs.
- Accountable for the success and quality of the process.
- Ensures that the process is followed correctly in Service Operations.
- Ability to learn to work with customer internal tools.
- Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
- Flexible to work in assigned shift timings as per process requirements.
**About Cognizant**:
**#LI-CTSAPAC
-
Process Executive Mandarin
6 months ago
Kuala Lumpur, Malaysia Cognizant Full timeCognizant is looking for a **Process Executive **Mandarin** in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance...
-
Process Executive
3 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Position**: Process Executive - Mandarin Speaker **Work Location**: Menara Shell, currently fully work from home **Work mode**: Hybrid **Working hour**: 24*7 rotational shift, 5 days working - Basic understanding of end user operational and technological know-how of online maps and their uses for navigation information and other nuances - Editor will be...
-
Payments Processing
3 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Position**: Payments Processing - Mandarin Speaker **Work Location**: Menara Shell, KL **Work mode**: Onsite **Working hour**: Normal working hour, Mon - Fri **Requirements**: - 0 - 6 months working experience. - Good written communication skills and comprehension in English and Mandarin language - Good on Numerical ability and Logical reasoning. -...
-
Process Executive
3 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Job Title**: Process Executive (Content Reviewer) - Mandarin Language **Job Location**: KL, Malaysia **Experience**: 0-2 years **Day-to-day responsibilities**: - Understand and remain up to date with client’s policies and guidelines & Review user reports regarding website content. - Analyse and identify content on creator channels that is not in...
-
Customer Service
6 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full time**OPERATION EXECUTIVE** **Report to Assistant Operation Manager** The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be...
-
Process Executive
6 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Process Executive - Japanese + Mandarin Language** **Work mode**:Menara Shell, currently work from home **Working hour**:24*7 rotational shift **Job Descriptions**: - Basic understanding end user operational and technological know-how of online maps and their uses for navigation, information and other nuances - Editor will be working on multiple short...
-
Process Executive
6 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Process Executive - Japanese + Mandarin Language** **Work mode**:Menara Shell, currently work from home **Working hour**:24*7 rotational shift **Job Descriptions**: - Basic understanding end user operational and technological know-how of online maps and their uses for navigation, information and other nuances - Editor will be working on multiple short...
-
Operations Executive
6 months ago
Kuala Lumpur, Malaysia Carleton Executive Search Full timeThe Operation Executive will assist with both Warehouse and related customer service. **Qualifications/Experience**: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. **Job Requirements**: - Meticulous and detailed...
-
Order Processing/ Sales Operation Support-mandarin
6 months ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Client Company**:Electronic device authorized reseller **Location**: Plaza Sentral (reachable by public transport) **Position**:Permanent - Collaborate closely with the Sales Manager to manage and execute daily documentation tasks, including the preparation of quotations, packing lists, pro forma invoices, and invoices. - Develop a comprehensive...
-
Processing Executive
6 months ago
Kuala Lumpur, Malaysia HSBC Full time-Job description **Business: Markets Operations GBMC, Markets & Securities Services** **Open positions: 1** **Role Title**:Processing Executive** **Global Career Band:8** **Location **_(Country / City )_**:Kuala Lumpur, Malaysia** **Recruiter Name: Nana Nasrudin** *** **Why join us?** Learning something new everyday, dynamic and has lot of...
-
Executive - Processing
6 months ago
Kuala Lumpur, Malaysia Genting Plantations Berhad Full timeProvides coordination and administration support on daily office documentation, payment, work agreement, cost analysis, annual budgeting etc. for Group Processing. - Performs centralized monitoring on group’s operational metrics and alert management on any abnormal trend and potential improvement. - Assists in compiling and analysis data when necessary and...
-
Customer Service Executive
6 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive -Technical **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Mandarin Cantonese english - Customer Service Executive Qualification: Completed with SPM, UEC, ICGSE certificate Language:...
-
Process Executive
6 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Job Title**: Process Executive (Maps Project) - Japanese & Mandarin Language **Job Location**: KL, Malaysia **Hire type**: Contract Position **Mandatory Language**: Japanese & Mandarin (read, write and speak) - Basic understanding of end user operational and technological know-how of online maps and their uses for navigation information and other...
-
Process Executive
6 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Job Title**: Process Executive (Maps Project) - Japanese & Mandarin Language **Job Location**: KL, Malaysia **Hire type**: Contract Position **Mandatory Language**: Japanese & Mandarin (read, write and speak) - Basic understanding of end user operational and technological know-how of online maps and their uses for navigation information and other...
-
Research Consultant
6 months ago
Kuala Lumpur, Malaysia Page Executive Full timeRegional assignments with seasoned high-performers within the business - Build a network of high profile senior individuals **About Our Client**: The executive search division of PageGroup, Page Executive provides a range of search, selection and talent management solutions for organisations. Recognised for our powerful in-house research function, speed and...
-
Process Executive
6 months ago
Kuala Lumpur, Malaysia Cognizant Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo **Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
HR Executive
6 months ago
Kuala Lumpur, Malaysia Smartrend Recruitment & Consultancy Full timeJob Responsibilities - Plan and execute recruitment activities, including creating job descriptions, screening resumes, conducting interviews and negotiating employment offers. - Manage the on boarding process for new hires, including completing background checks, verifying employment eligibility and processing new-hire paperwork. - Conduct performance...
-
Sales Executive
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**Responsibilities**: Maintain and generate new sales leads to achieve the require sales target and KPIs Actively look for opportunities and follow up on sales leads Attend to customers enquiries, leads & feedback, prepare and follow up on the proposal / quotation, order, and payment. Liaise with related teams i.e. customer service for sales execution,...
-
Process Specialist
6 months ago
Kuala Lumpur, Malaysia Avensys Consulting Sdn Bhd Full time**Job Descriptions**: - Preparation of journal entries and other general ledger operations - Preparation of balance sheet account reconciliation and analysis - Assist in periodic, monthly, quarterly and year-end book closure. - Reconcile balance sheet accounts within the BlackLine tool. - Following up on reconciliation open items and clearing them in...
-
Accounts Junior Executive
7 months ago
Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time**Roles and Responsibilities**: - Assist in full set accounts preparation. - Verify, allocate, post and reconcile account payable and receivable. - Produce error-free accounting reports and present their results. - Analyze financial information and summarize financial status. - Spots errors and suggest ways to improve efficiency and spending. - Review and...