Customer Success Specialist

FITSON was founded in 1994 and is an Original Equipment Manufacturer (OEM) and Original Design Manufacturer (ODM) specializing in producing Mother & Baby care products with a 100% export to some of the biggest baby product companies.What do you need do in this role:Window of contact for all customers. Planning and executing sales strategies/ Business...

Req ID: 120244 Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: Senai **General Overview**: **Functional Area**: FIN - Finance **Career Stream**: DEC - Decision Support **Role**: Specialist **SAP Short Name**: SPE **Job Title**: Customer Quote Specialist **Job Code**: SPE-FIN-QUOT **Job Level**: Band 08 **Direct/Indirect...

Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Johor City: SenaiSummaryProvide product cost and pricing support for production products that are new to a site or region. Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

Managing business relationship with customer, smooth communication skill for both internal/external tasks. - Respond promptly to customer inquiries while providing a solution for each inquiry efficiently. - Responsible for sales order processing and sales planning. - Liaise with Production Department about customers 'orders and handling shipment delivery. -...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Direct customers to online resources - Create and maintain reports on customer interactions - Attend weekly team meetings - Update customer records in our system, including notes about conversations and outcomes - Present ideas for improving customer care - Participate in team-building activities - Develop customer rapport - Encourage customers to complete...

Manufacturing managers plan, oversee and direct the manufacturing process in an organisation. They ensure products and services are efficiently produced within the timeframe and budget given. About WK WinWood WK WinWood Sdn Bhd is a furniture manufacturer specialist in the manufacturing of wood furniture and wood products and was incorporated in Malaysia in...

Technical directors realise the artistic visions of the creators within technical constraints. They coordinate the operations of various production units, such as scene, wardrobe, sound and lighting, and make-up. They adapt the prototype and study the feasibility, implementation, operation and technical monitoring of the artistic project. They are also...

Location: Senai, 01, MY, 81400- Req ID: 83361- Facility: SENAI-7216- Department: APS Asset Management APAC- Division: Global APSIBP Specialist, SEA **Basic Function**: As an IBP specialist in SEA region, his / her job could be generally specific into below area. - Advocate, enable and drive execution of the IBP process, facilitate IBP lead and key...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

Follow established processes to review the customer purchase orders, communicating with customer if any additional or special requirement is needed. - Process customer orders efficiently and accurately by provide the customer confirmation notifications. - Perform order entry in system includes entering the sales order, purchase order (to vendor), proforma...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

**MAIN DUTIES/ RESPONSIBILITIES** →Contact window between customers and ASJ with regards of customers' order. →Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date. →Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the...

**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...

Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

About WK WinWood WK WinWood Sdn Bhd is a furniture manufacturer specialist in the manufacturing of wood furniture and wood products and was incorporated in Malaysia in January 2020 located in Senai Johor Malaysia. With its vast experience, expertise, knowledge, manufacturing facilities and resources both locally and overseas, WK Winwood is set to meet the...

**MAIN DUTIES/ RESPONSIBILITIES** →Be the window contact with customers on all enquiry →To ensure customers requirements on quantity, prices and delivery schedule are acceptable →Maintain customer selling price & customers part number →PO confirmation through customers EDI & SAP system, new PO order entry →Ensure customers PO rescheduled...