Customer Experience Executive

7 months ago


Petaling Jaya, Malaysia Fire Fighter Industry Sdn Bhd Full time

Responsibility:

- To ensure that all in-coming calls / orders are attended to within 48 hours
- Must be able to communicate with callers, establish instant relationship and provide product services
- To keep accurate records for all callers and periodically review database and all materials to follow-up on potential business
- To ensure all orders are scheduled for daily delivery and issue relevant Job Orders to salesman for site visit and sales follow up Requirement:

- Possess a diploma or degree in any discipline
- Possess good communication skills in English and Bahasa Malaysia
- Minimum one year working experience in sales field
- Possess basic telesales techniques
- Must be computer literate

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)



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