Customer Service

6 months ago

Bayan Lepas, Malaysia RIGHT PRISTINE MANPRO SDN BHD Full time

**Responsibilities**:

- As the main lead person of communication between customers and internal party on assigned areas/customers.
- To handle correspondence related to all customer service and marketing activities.
- To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in assigned areas.
- to be proactive and establish an effective working relationship with all support departments.
- To manage multiple projects at the business and organization level by working with inter-departments.
- To coordinate, follow up and attend all customer's external audits and ensure compliance to all audit areas by working with inter-departments.
- interdepartmental data analysis by collecting latest data and prepare data presentation to customers (Gantt Chart, Diagram, Tables & etc)
- To prepare, monitor, and review the expiry date and terms & conditions of the customer's agreement.
- To support company activities and customer's special event announcements.
- To provide accurate reports and timely reports to the superior and Management.
- To participate in external (RBA, customer-related) and internal audits (ISO, RBA &, etc)
- To ensure operational activities meet the department's objectives and achieve department KPIs.
- To assist in the preparation of tenancy agreement and support on Admin Operations when required by superior or Management from time to time.
- To undertake and execute and ad-hoc assignments or other job tasks as and when required by superior or management from time to time.

**Requirements**:

- At least 2 years experience in a related field.
- Required Skill(s): Strong interpersonal and communication skills are essential, Has initiative and is able to work independently in a variety of situations, Good time management is essential, Possess own car transport
- Preferably Senior Executive specialized in Customer Service or equivalent.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you possess own transportation?

**Experience**:

- Customer service: 1 year (preferred)
- Sales & Marketing: 1 year (preferred)

**Language**:

- Mandarin (preferred)

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