Distribution and Fulfillment Assistant Manager

2 days ago


Kuala Lumpur, Malaysia HappyFresh Full time

Grocery shopping is easy, said no one ever Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution

We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionizing how you and many households get their groceries.

Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape.

Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.

We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are:
Customer, Customer, Customer
- Ownership and Deliver Impact
- Team Player
- Openness
- Self Mastery

Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world.

**About The Role**
- As a Distribution and Fulfillment Assistant Manager - you will be part of a team that builds the next big disruption in online groceries in South East Asia and will report to the operations lead in launching operating/distribution/fulfillment models for new verticals. You will wear multiple hats in the role from design of warehouse/ distribution centre, supporting in the physical set up of the warehouse/ distribution centre and management of daily operations and support the business in program managing day to day aspects to the minutest operational detail for a successful launch and scale accordingly.

**What Will You Do**:

- Supervise and ensure SOP compliance for all warehouses and distribution centre.
- Respond to any warehouse and distribution centre issues or complaints.
- Assist to organizing and utilizing the warehouse space based on requirements by Regional
- Maintaining clear records on all inventory and stock.
- Coordinate and align with all SOP and requirements among stakeholders
- Update and evaluate metrics to assess performance and implement enhancements.
- Ensure all operations adhere to laws, guidelines, and ISO requirements.
- Assist and lead any special project for continuous improvement.
- Update and compile data for manpower, assets and equipment for all warehouses and distribution centre.

**What Will You Need**:

- Bachelor's degree in science or engineering discipline
- 3-5 years of experience managing Warehouse operations in Malaysia, preferably in Kuala Lumpur
- 3+ years of people management experience and managing warehouse operations teams
- Familiar with warehouse management systems (WMS)
- Ability to roll up sleeves to be curious of every customer need and reflect them to our operating model
- Self-starter, independent learner to find solutions, ambitious and highly motivated who can work in a very volatile, uncertain and complex environment
- Fluent in Bahasa Melayu and English
- Good to have : Warehouse/Fulfillment experience in supermarket, hypermarket, convenience stores ; Experience in managing fresh food products - vegetables, fruits, meat, seafood, dairy, etc ; Experience in design aspects of warehouse - Knowledge in facility and maintenance aspects of a warehouse

**What's In It For You**:

- HappyFit: fun exercise programs alongside professional trainers.
- HappyMind: free psychological consultation to keep your mental health on track.
- HappyBenefit: allowance for health activities and health-related items.
- LinkedIn Learning access for all courses
- Discounts on grocery shopping on our HappyFresh app.
- Competitive compensation package including medical, dental, maternal insurance and more.
- No Meeting Thursday: an internal initiative for HappyFreshers to engage in deeper work task focus without distractions.
- Additional 1 day annual leave for each work anniversary.
- Birthday leave.
- Occasional celebration for team engagements.
- All-access to snacks in our pantry.
- Working environment with dynamic and international colleagues.

**What Will You be Part of**

Meet, collaborate, and flex your skills alongside talented and driven problem solvers from all walks of life. We applaud a hungry-to-learn and a proactive attitude in helping other HappyFreshers within and beyond your departmental borders in their time of need. All while striving for the same goal - to deliver a simplified life.

We place safety for HappyFreshers first. Hence why, we take extensive measures to ensure you stay safe and healthy in body, mind, and soul through our various online and offline activities.



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