IT Support Manager

**Responsibilities**: - Lead and coach a team of security engineers in supporting security operations and IT infrastructure, including clouds. - Ensure that the IT support team is providing high-quality support to our customers. - Develop and implement new support processes and procedures. - Manage the IT support budget. - Mentor and develop junior IT...

IT Software/Application Project Manager with strong functional and technical experience. **Your Responsibilities**: - Accountable for successful delivery of assigned project within time, quality and cost; based on project management methodology. - To support preparation of RFQ/RFP, and other special projects and obtain approval from the Investment...

**Roles & responsibilities**: **Manage project execution and delivery, projects include**: - Tech Core Digital Workplace, Connectivity, HW/SW products - EoL of Core Tech products - Other Tech products, such as Clouds, Security etc. - Retail, Warehouse, LO and Workplaces - Run projects in line with the product domain priorities and governance. - Utilizes the...

Position**:Budget Management Support** Duration: 12 months Location: Petaling Jaya Start date: Immediately **Job responsibilities**: - To compare actual expenditure against business plan and analyze the variance. - To prepare the annual business plan by collating information and assumption from the various HODs. - To prepare reforecast and adjustments to...

**Who We Are**: MIMS is Asia-Pacific’s leading multi-channel provider of trusted, quality medical information, medical education, and knowledge services connecting healthcare communities. Our work empowers healthcare professionals to improve patient outcomes by facilitating knowledge exchange and better decision-making. Today, MIMS has a strong regional...

Customer Data Management Customer Support Handle customer complains Manage account Receivables Sales staff Support on orders, marketing tools, and samples Assist Inventory Manager to fulfill sales orders **; Requirements**: - Accounting and finance Business Management Presentation skills Good knowledge in Microsoft office tools

Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

**Requirements**: - Possess at least Bachelor's Degree in Business Administration, Operations Management, or equivalent. - Minimum 2 years of working experience in operations management, ideally in the training or education sector. - Knowledge of training approaches and industry trends is an advantage. - Excellent time management and organizing skills. -...

**Nature of Business**: Established IT Solution Provider **Location**: Kota Damansara, PJ **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) **Salary**: RM2,500 - RM3,500 **Job Requirements**: - Fresh graduates are welcomed to apply. - Strong written and verbal communication skills. - Proficiency in social media platforms and digital marketing...

**Cloud Infrastructure Planning & implementation Specialist** - We are looking for an equivalent experienced Cloud planner **SME with experience operation and project mgmt** especially in on Cloud and Infra solutions for small and large scale projects. - SME is responsible for the SLA performance, standards and direction of the **Public / Private / Hybrid...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

Job description **Responsibilities**: Expected to work closely with the customer, the onsite/offsite technical support team and management to ensure a smooth, timely delivery and handling of the support cases. Take ownership of all Technical problem and plan it to ensure the plan is tracked during the entire life cycle of the...

**Position Summary**: 1. Provide 24 hours, 7 days a week, operational support and monitoring of Progenet’s Data Center and Cloud Services on shift rotation basis in ensuring the Data Center and Cloud Services are operating at its optimum availability, performance and efficiency. 2. Monitor helpdesk ticketing system and proactively attend to incidents in a...

Job Title: Technical Support Executive. We are looking for a Technical Support Executive (On-Site) to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers with issues regarding our products. Ultimately, you will be a person our customers trust. They will rely on you to provide timely...

The Core Objectives: 1. Provide support and assistance to end-users with any Salesforce CRM inquiries or issues. 2. Support the Regional CRM Manager on Salesforce CRM related project activities. 3. To support and be involved in User Acceptance Testing (UAT) for our Salesforce CRM program 4. Be a Salesforce CRM expert to our users 5. Extract and analyze...

Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their needs. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Performing data entry duties in regards to metrics, sales figures and other key data...

**Job Descriptions**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...

**Job Descriptions**: - In line with service level targets, accountable for cases that logged by customers and manage them to resolution effectively and proactively, in line with service level targets. - Deliver the best customer experience by adhering to the Company policies and procedures. - Use and develop problem-solving techniques to resolve customer...

**Job Descriptions**: - Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution. - To perform any other job assignments/ duties as may be required from time to time - Shift rotation as when required to ensure full...

**Responsibilities**: **Technical Support**: - Provide client support and technical issue resolution on products and services. - Diagnosing, troubleshooting hardware and software issues and repairing devices. - Identify and correct or advise, on operational issues in clients’ computer systems. - PC assembly, installation, testing and troubleshooting. -...