Customer Services

Responsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with customer in terms of high confidence level 4. Communicate and follow-up with customer on the status of their shipments or deliveries. 5....

1. Promote excellent customer service and ensure satisfaction is delivered consistently. 2. Complete bookings with carriers and submission of shipping instructions with great accuracy 3. Build a strong relationship with customer in terms of high confidence level 4. Communicate and follow-up with customer on the status of their shipments or deliveries. 5....

Responsibilities: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with carriers/shipping agent to ensure shipment is delivered on time - Provide shipment quotes for customers and set up shipments as required by customers. - To liaise...

Providing guidance on products or services - Handling customer complaints or issues - Add products / edit product image **Salary**: RM1,500.00 - RM2,000.00 per month Schedule: - Day shift Supplemental pay types: - Attendance bonus - Yearly bonus **Education**: - STM/STPM (preferred) **Experience**: - Customer Care Specialist: 1 year...

Working days : Mon to friday, saturday alternate (8.30AM till 5.30PM, Sat 9am - 1pm) ~ Proactive, quick-thinking, team work and positive learning attitude. ~ With and without experience prefer with experience (fresh graduates are welcome to apply, training will be provided) ~ Required language(s) MANDARIN, ENGLISH, BAHASA MALAYSIA (able to speak and...

about the companyRandstad is partnering with a global specialist in food packaging. They are looking for a Customer Service Manager to spearhead the team as part of their growth. about the jobOversee and guide the customer service team in effectively and efficiently managing both internal and external sales orders from customers.Monitoring inventory levels...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. KAMI ADALAH SEBUAH SYARIKAT 100%...

**Job Descriptions**: - Compile and organize customer data, feedback, and interactions into structured datasets. - Collaborate with Customer Service Team to ensure timely and satisfactory resolution of customer issues. - Support Customer Service Team with ad-hoc administrative tasks as required from time to time. **Requirements**: - Currently enrolled in...

Job Responsibility Build contacts with potential client to create new business opportunities Make cold calls for new business leads Maintain knowledge of all products and service offerings of the company Follow company guidelines and procedures for acquisition of customers, submission of cases Etc Job Requirements Strong customer service skills Excellent...

Job summaryComp Asia is a leading solution provider for certified pre-owned phones and mobile applications in Asia. We collaborate with various organizations across Asia to improve smartphone affordability and reduce e-waste. Join us to grow your career with customized paths, on-the-job training, and a supportive family-like culture.Job seniority:associate...

JOB VACANCY POSITION - CUSTOMER SERVICE JUNIOR LOCATION - BUKIT TINGGI 2, KLANG SALARY - RM 2000-2500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM - At least...

Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM and fresh...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 5 WORKING DAYS ONLY **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: -...

Handle NVOCC import, export and transshipment Pay: RM1,800.00 - RM2,500.00 per month Schedule: - Monday to Friday Application Question(s): - What is your expected salary? **Education**: - STM/STPM (preferred) **Experience**: - Customer service: 1 year (preferred)

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the company's customers. Provides advice and supports to business owners regarding advertising on the internet. Minimum high school diploma or equivalent, required Two years post high school education may be required. 1 to 3 years prior...