Analytics & Insights Lead

2 weeks ago

Kuala Lumpur, Malaysia ThoughtFull™ World Full time

**About ThoughtFull**:
ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, _ThoughtFullChat (“TFC”), _individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is - from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person - we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to _Dream Audaciously, Do ThoughtFully,_ we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us

Thoughtfull is hiring an Analytics & Insights Lead to empower our digital mental health company with data-driven insights and operational excellence, enhancing the effectiveness of our clinical programs and care services. As a key figure bridging data analysis, clinical operations, and project management, your mission is to harness the power of data to optimize our digital health solutions, improve user outcomes, and drive innovation in mental health care delivery.

**What you will do**:

- Support care delivery initiatives and other projects with analytics and insights in collaboration with department leads
- Work closely to understand and help meet the data needs of different teams
- Generate insights to inform decisions and recommendations based on defined problem statements
- Conduct complex data analyses to evaluate the effectiveness of clinical programs & patient outcomes

**Requirements**:
**About you**:

- Bachelor’s or Master’s degree in Data Science, Statistics, or a related field, with a strong background in analytics
- Experience in data analysis within a healthcare or tech setting
- Proficiency in statistical and data analysis tools (e.g., R, Python, SQL) and project management softwares (e.g., JIRA, Trello)
- Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation._

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