Director, Regional Product Management, Insights and

8 months ago


Kuala Lumpur, Malaysia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Regional Product Management, Insights and Analytics

Who is Mastercard?

The Data & Services (D&S) team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers make smarter decisions and drive better outcomes. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting & innovation services in payments and beyond, data insights and analytics solutions as well as loyalty and marketing programs and platforms.

Within the Data & Services organization, the Insights & Analytics (I&A) product organization is focused on creating and delivering superior products for our clients in the area of operational & location insights, business intelligence, analytics and data driven experimentation. This team is accountable for ensuring we are growing our business through thoughtful product road mapping that evolves our solution sets to meet existing and new use cases, influencing global product managers to ensure the solutions in region are effective and partnering with our Business Development and Client Services teams to drive relevant go-to-market solutions for our customers in the region.

Overview

This role is responsible for product management for the Targeting Analytics (TA) and Business Intelligence (BI) product lines and P&L within Insights &Analytics LoB, for the Asia Pacific region.

Key responsibilities of this role include:

- Owning and driving the P&L aspirations for the TA and BI product lines in Asia Pacific in close coordination with the regional D&S business leads
- Determining and driving forward product innovation agenda and product road map in partnership with the global product leads and regional stakeholders
- Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region.
- Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
- Enabling rapid scaling & differentiation by embedding TA solutions with other D&S and Services offerings
- Enabling growth of Business Intelligence platforms and reports to new client segments and new GTM methods
- Interfacing with Mastercard leadership across the organization to represent the suite of capabilities and products
- Influencing and working effectively with extended sales, delivery, account teams in the region to deliver on financials
- Providing expert sales support and ensure close partnership with the business development teams so they are fully equipped to sell the products
- Collaborating with finance, operations and billing teams to drive revenue planning and recognition
- Monitoring external environment to ensure our solutions remain market leading/competitive
- Partnering with marketing to build a brand for D&S in advanced analytics, AI and platforms

Role
- Do you have a track record of successfully managing a P&L or working with clients?
- Are you passionate about driving smarter decisions and better outcomes for customers?
- Are you comfortable with rigorous and advanced analytics, innovation topics and addressing client challenges with advisory solutions?
- Are you flexible to engage on strategic issues, drive detailed execution plans to address client needs by directing and managing a high capability team
- Can you lead by example and roll up your sleeves to develop/deliver work-product?
- Are you motivated by working in a flat hierarchy and making broad contributions?
- Are you interested in solving problems through technology and software?

All About You
- Understanding of data insights and analytics and technology platforms
- Experience in product management/ consulting services
- Proven track record in leading and growing product line P&Ls
- Strong leadership and influencing skills
- Drives a collaborative culture across global and regional teams towards desired outcomes
- Communicates with impact and demonstrated ability to build relationships with senior executives in a matrixed multi-cultural environment
- Know



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