Customer Service Representative
6 months ago
At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
**Reimagine What’s Possible**
- Responsible for managing orders administration for Bulk & PGG (Packaged Gases), in Singapore, Indonesia and Malaysia.
- Monitoring customer’s, dealer’s & agent’s empty return from PGG customers to ensure its efficiently manage.
- Assisting in managing the monthly fix rental charges for selected dealers
- Ensuring clean desk on CSR related SAP transaction such as billing block & open sale order
- Managing order transaction for Kulim Industrial Gas (KIG) customers
- Handling selected customer portals and online services
- Managing purchase order monitoring for selected customers
- Support troubleshooting work on inventories, billings, invoicing related issues
- Ensure proper filling and storage of Sales Orders and Correspondence are maintained in the system. Ensure all system and manual delivery orders are confirmed receipt.
- Maintain good relationship with customers by providing professional service.
- Responsible for internal coordination, i.e. Customer Service Support teams, commercial teams, etc.
- Comply with established processes and procedures including standard business processes, global trade compliance and safety standards.
MINIMUM REQUIREMENTS AND QUALIFICATIONS
- Fresh graduates with minimum education in Diploma is encourage to apply.
- Knowledge of CSO procedures and systems, communication and problem-solving abilities are required.
- Multiple languages speaking ability is preferred (primarily Bahasa Indonesia)
We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Specialist
6 months ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Mps Services Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Hello Dental Clinic.The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our front desk.About the Role:Salary...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is a permanent position with our client, a leading telecommunications company based in Kuala Lumpur.Job Overview:The successful candidate will be responsible for providing exceptional customer...
-
Customer Service Representative A
7 months ago
Kuala Lumpur, Malaysia The Cigna Group Full timeDelivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**THE OPPORTUNITY** Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative! The team is on a mission to build innovative technology that empowers Australian business owners to make payments more rewarding. As...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Lingble Full time**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Hello Joy Full timeHello Joy is looking for a dynamic and enthusiastic Customer Service Representative to join our team. As Malaysia's happiest gifting platform, we strive to bring joy and smiles to our customers' faces. This internship provides a unique opportunity to gain hands-on experience in delivering exceptional customer service and contributing to the positive, joyful...
-
Customer Service Representatives
7 months ago
Kuala Lumpur, Malaysia THE ONE TENGGOL RESORT SDN BHD Full timeAs a Customer Service Representative, you will need to call and follow up with the customer regarding booking and feedback. You will need to act as a liaison, resolve any emerging problems and complaints. **Key Responsibilities**: - Call customers to follow up their inquiries or complaints, and minutes the conversation for management to make improvements /...
-
Customer Service Representative
7 months ago
Kuala Lumpur, Malaysia Mango Global Technology Full timeCustomer Service Representative Overview: Language Proficiency - Mandarin / Cantonese / Chinese Salary - can be discussed Shift - Rotational **Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia ChatDaddy Full time**Company: ChatDaddy** **ChatDaddy**, a rapidly growing technology company providing software-as-a-service, is seeking a dedicated **Customer Service Representative** to join our team. Committed to delivering high-quality products and services, ChatDaddy's mission is to revolutionize digital marketing and empower small and medium-sized businesses for...
-
Customer Service
6 days ago
Kuala Lumpur, Malaysia Pacific Asiawide Group Full timeClients and Brand Representatives will act as the “face” of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising. Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing sales &...
-
Customer Service Representative
6 months ago
Kuala Lumpur, Malaysia Insides Coliving Sdn Bhd Full time1. **Client Communication**: Serve as the main point of contact for clients and customers, addressing inquiries, concerns, and requests promptly and professionally during Defect Liability Period. 2. **Documentation**: Record, coordinate and manage documentation between customers and various internal teams, including project, sales, and marketing to convey...