Branch Sales Manager
2 weeks ago
Administer and ensure compliance to all sales practices for branch and perform various training sessions for same and coordinate with sales associates to maintain all activity.
- Administer and review efficient usage of all sales formula and aid and prepare effective sales programs for fields and maintain quality of all images.
- Identify appropriate sales staff and establish an efficient work procedure and prepare required work schedule and analyze all cancellation requests for customers.
- Prepare list of all prospective customers for sales leads.
- Manage all marketing plans and programs and provide training to all service personnel to ensure effective customer services according to safe procedures.
- Review work of all salesperson on weekly and hourly basis.Maintain control of all marketing activities to ensure achievement of all objectives within allocated budget and determine all sales goals.
- Prepare all marketing reports and evaluate all procedures and recommend improvements to sales department and ensure compliance to all company policy.
- Maintain effective customer relationships and design required business development call program.
- Execute all strategic business plans and monitor all branch sales process and maintain product knowledge.
- Coordinate with Market Managers and prepare all required reports and ensure achievement of all sales objectives and analyze progress of all activities.
- Monitor all incoming and outgoing telephone requests and recommend new businesses and provide training to employees to achieve all individual and company objectives.
- Perform appraisals for all branch employees and provide training and counseling as per requirement.
- Design and execute an effective action plan to monitor all activities and forecast all deposits and loans to facilitate employee development.
- Oversee all activities for branch and provide optimal level of customer services in compliance with bank objective.
- Maintain knowledge on all bank products and services and assist to resolve customer queries.
- Prepare and analyze profit and loss statement for branch and maintain all current business and ensure optimal level of customer services.
- Analyze and identify all customer issues in sales processes and recommend solutions and perform regular quality assessment.
- Prepare reports for all field managers and analyze all financial performance for annual budget and ensure adherence to all budget requirements.
- Prepare and ensure compliance with all marketing strategy and recommend growth activities for all call centers.
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 - 60 months
**Salary**: RM2,012.00 - RM7,236.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Health insurance
- Maternity leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Commission pay
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 3 years (preferred)
Willingness to travel:
- 75% (preferred)
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