Customer Service Sales

Outstanding interpersonal and customer service skills - Handle customer sales order Job Requirements: - Basic knowledge of Microsoft Office - Selling, negotiation and communication skills - SPM & above - Proficient in Chinese, English, Malay - Working location: Taman Usahawan Kepong **Benefits**: - commission, monthly incentive, quarterly incentive -...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Responsibilities**: - Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely. - Support the operations & Sales in the execution of the service delivery. - Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon. -...

Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific terms - Keeping a record of customer interaction and details of actions taken - Communicating with internal teams to discuss sales target - Generating sales leads, building sustainable relationships where necessary - Actively participate in...

A manufacturing company specialising in paint and coatings is looking for a Sales Support Officer to join their team. Main Responsibilities of the Sales Support Officer role:Order Management: Enter order promptly and accuratelyResponse to the customer in writing and state goods arrival timeCommunicate to sales / customer should there be any issue with...

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

To assist Executives in daily administrative related duties such as processing customer's order To prepare documents, invoice, reports, filing and key in data To assist in providing excellent customer service To attend telephone inquiries Collecting Payment & Invoicing Compiling data and summarize report to be submitted to HQ Data entry and data...

Position: Customer Service - Inside Sales **Working Hour: 9 AM - 6 PM** **Working Location: Klang** Pay: Up to RM3,500.00 per month Schedule: - Monday to Friday **Experience**: - Inside sales: 1 year (required) - Shipping: 1 year (required) **Language**: - Mandarin (required)

Coordinate with the sales team and operations department to facilitate order fulfillment and timely delivery. - Address customer complaints and resolve issues promptly to ensure a positive customer experience. - Assist in maintaining customer databases and records, ensuring accuracy and completeness. - Collaborate with the sales team to prepare reports and...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

**Job description** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

Interface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment...

Minimum academic qualification: Diploma or Degree preferable in logistic field - Familiar with SEA and AIR Freight procedures and documentations - Preferable with working experiences at least 1 years - Able to do quotations and check rates - Delivering a comprehensive service to enquiring customers - Possibly delegating certain customer enquiries to specific...

2. Serves customers by selling products and meeting customer needs. 3. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. 4. Contributes to team effort by accomplishing related results as needed. 5. A successful Sales Representative should interact with others in a...

**Customer Service Cum Documentation Executive**: **Responsibilities**: - Coordination on shipping rate profiling and negotiate with carries. - Check shipping schedule, place a booking, verify and file shipping documents & (B/L) and submit necessary documents to carriers and agents - key in necessary information into the system, verify costs and issue an...

Job DescriptionJob Title: Sales Coordinator - Logistics and Customer ServiceJob Summary:We are seeking a highly skilled Sales Coordinator to join our team at Balchem. The successful candidate will be responsible for overseeing and enhancing customer service operations and logistics planning, utilizing ERP systems for managing logistics and customer service...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**Primary Job Purpose**: Customer service officers act as the face of a company and directly work with customers to answer their questions or provide additional support where needed. Works well with people with excellent interpersonal communication skills to achieve good level of customer satisfaction. Work effectively with all peers and teams in Finance,...

Attending to incoming complaint calls. - Entering complaint cases in the system. - Create sales order and Goods Return Note in SQL. - Calculating standard repair charges. - Requesting non-standard repair charges from Costing Department. - Ad hoc job assigned by Department Head. - To provide fast and timely solutions to all customer related problems. - To...