Medical Industry

6 months ago


Shah Alam, Malaysia Glory HR Solutions Full time

A leading Third party administrator in Medical Healthcare Industry is seeking an experienced as **Customer Service Executive** specializing in handling **Guarantee Letter** Issuance.

As a **Customer Service Executive**, you will play a role in:

- Process guarantee letter requests promptly and accurately.
- Verify customer information to ensure the issuance of correct and reliable guarantee letters.
- communicate with customers and hospital to gather necessary information and resolve any inquiries related to guarantee letters.

**To be successful in this role, you need to have**:

- Malaysian with age below 35 years old
- Posses at least Diploma holder
- Language: English & Bahasa Malaysia
- Able to read doctor's diagnosis, medical term and Guarantee Letter issuance is added advantage
- Willing to work in 24/7 rotational shift including late night shift

**Salary**: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend jobs

Ability to commute/relocate:

- Bukit Jelutong: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Able to work in rotational shifts?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Guarantee Letter Issuance: 1 year (preferred)


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