IT Executive/ IT Support
4 weeks ago
Job Description:
1. Helpdesk & Call Management:
- Logging of issues and enquiries
- Obtain relevant information from users (asking the right questions).
- Use proper method to log down issue.
- Analysis of issue to determine priority.
2. Troubleshooting:
- Able to utilize technique/ method s (e.g., process of elimination) to solve the issue
- Alert on pending issues and follow-up with users closely.
- Liaise with team members to deliver the best solution.
- Able to provide one time solution especially on-site.
- All solutions/ information should be tested & verified internally before providing to client.
3. Escalation:
- Provide complete information to the subsequent engineer.
- Follow-up to ensure the case is resolved.
- Understand which issues should be escalated.
4. Implementation:
- Assist in Implementation of fully tested and approved system.
- Involvement in delivery, installation and commissioning of system.
- Planning and conducting user training and internal training.
5. Additional Aspects of the job:
- To provide permanent solutions to client
- To advice users on the alternative/ temporary solution if there is no permanent solution in place yet
- To maintain good relationship with customers and to assist company to identify business opportunities
- To keep learning about the firm’s businesses and its operations, and government regulations
- To keep abreast with the latest hardware and technologies news
- Knowledge sharing to the team.
**Requirements**:
- Diploma/Degree
- Fresh graduates,
- Able to work in shifts
**Job Types**: Full-time, Contract (12 months)
**Job Type**: Contract
Contract length: 12 months
Pay: RM2,500.00 - RM2,800.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Do you have own transportation?
We have other current jobs related to this field that you can find below
-
Order Processing Executive
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Brief Job Summary**: The Order Processing Executive will execute Order Management functions for internal and external customers. The individual will work closely with business, distributors/end customers, internal customers, finance, and supply chain to ensure timely delivery of goods. Also, the individual will support business objectives; deliver high...
-
Order Processing Executive
7 days ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Brief Job Summary**: The Order Processing Executive will execute Order Management functions for internal and external customers. The individual will work closely with business, distributors/end customers, internal customers, finance, and supply chain to ensure timely delivery of goods. Also, the individual will support business objectives; deliver high...
-
Oracle Database Administrator
5 days ago
Bukit Jalil, Malaysia IT Consulting Company Full timeResponsibility & Requirements - Installing and maintaining Oracle database software. - Installing and maintaining Microsoft SQL Server database software. - Installing and maintaining IBM DB2 database software. - Installing and maintaining MySQL database software. - Installing and maintaining GaussDB database software. - Creating storage database structures...
-
Database Administrator
3 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeResponsibility & Requirements - Installing and maintaining Oracle database software. - Installing and maintaining Microsoft SQL Server database software. - Installing and maintaining IBM DB2 database software. - Installing and maintaining MySQL database software. - Installing and maintaining GaussDB database software. - Creating storage database structures...
-
Presales Consultant
2 weeks ago
Bukit Jalil, Malaysia IT Solutions Company Full timeYour presales support responsibilities include explaining the features and benefits of the Hardware and Software solution; comparing it to those of a competitor's products; delivering product presentations to technical and management personnel and communicating with sales and product managers regarding customer needs. **Responsibilities**: Primary...
-
Oracle Database Administrator
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeResponsibility & Requirements Installing and maintaining Oracle database software. Installing and maintaining Microsoft SQL Server database software. Installing and maintaining IBM DB2 database software. Installing and maintaining MySQL database software. Installing and maintaining GaussDB database software. Creating storage database structures with...
-
Product Business Development Manager
2 months ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Responsibilities**: - Need to meet KPI set by the company for that financial year - To meet revenue target set by Stratus & to meet profit margin goal set by the company. - To build 10 committed FOCUS Business Partners on Stratus Solutions. - To perform seeding & closure for all Enterprise, Commercial, GLC and Public Sector. - To establish a strong,...
-
Product Business Development Manager
1 week ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Responsibilities**: - Need to meet KPI set by the company for that financial year - To meet revenue target set by Stratus & to meet profit margin goal set by the company. - To build 10 committed FOCUS Business Partners on Stratus Solutions. - To perform seeding & closure for all Enterprise, Commercial, GLC and Public Sector. - To establish a strong,...
-
Product Business Development Manager
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeResponsibilities: Need to meet KPI set by the company for that financial year To meet revenue target set by Stratus & to meet profit margin goal set by the company. To build 10 committed FOCUS Business Partners on Stratus Solutions. To perform seeding & closure for all Enterprise, Commercial, GLC and Public Sector. To establish a strong, longterm business...
-
Functional Consultant
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Duties & Responsibilities** - Conduct business process analysis and requirements gathering sessions with clients to understand their business needs and objectives. - Translate business requirements into functional specifications and design documents. - Collaborate with developers to implement customizations, integrations, and enhancements. - Perform system...
-
HR Project Manager
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Responsibilities**: - Lead and manage HR projects from initiation to closure, ensuring timely delivery within scope, budget, and quality parameters. - Collaborate with key stakeholders to define project objectives, scope, deliverables, and success criteria. - Develop comprehensive project plans, including timelines, resource allocation, risk management...
-
Product Manager
4 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeThe Product Manager will play a critical role in defining product strategy, driving product development, and collaborating with cross-functional teams to deliver innovative cybersecurity solutions that meet the needs of our customers. **Responsibilities**: 1.Product Strategy: Define and articulate the strategic vision, roadmap, and goals for our...
-
IT Business Analyst
2 months ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
3 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
3 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
3 months ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
3 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
1 week ago
Bukit Jalil, Malaysia IT Consulting Company Full time**Key Responsibilities** 1. Be responsible for requirements Engineering, Design, Solutioning. 2. Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team. 4. Deliver high quality, detailed business requirement and functional design documentation. 5. Facilitate workshops...
-
Business Analyst
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeKey ResponsibilitiesBe responsible for requirements Engineering, Design, Solutioning.Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team.Deliver high quality, detailed business requirement and functional design documentation.Facilitate workshops with business and...
-
Business Analyst
2 weeks ago
Bukit Jalil, Malaysia IT Consulting Company Full timeKey ResponsibilitiesBe responsible for requirements Engineering, Design, Solutioning.Support the delivery team by developing, promoting, and maintaining effective working relationships with client stakeholders and delivery team.Deliver high quality, detailed business requirement and functional design documentation.Facilitate workshops with business and...
