Customer Success Associate Bangsar
2 days ago
**Sutherland **serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
If you are a **Customer Success Associate** looking for a global career, do not miss this opportunity
**Key Role**:
- Maintain, grow, and retain monthly recurring revenue four Avaya’s cloud customers
- Develop strong customer relationships and serve in the role of Avaya trusted partner.
- Coordinate with the appropriate team (s) to ensure flawless execution of the onboarding experience.
- Will directly report to Service Delivery Manager
**Minimum Qualifications**:
- At least 1 to 3 years of direct and demonstrate customer success experience
- Experience in handling B2B customers is required
- Bachelor’s degree or equivalent
- Project Management is a plus
- Excellent verbal and written communication skills
- Strong problem-diagnosis and problem-solving skills
- Strong communication skills and ability to express ideas clearly
**Job Highlights**
- Competitive Salary
- Fun Environment
- Career Growth
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Do you have experience in handling Business 2 Business (B2B) role?
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- direct and demonstrate customer success: 1 year (preferred)
-
Customer Success Associate
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Ideal Reliance Sdn Bhd Full time**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...
-
Customer Service Associate
1 week ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia London Stock Exchange Group Full timeAssociate Customer Success Manager (Cantonese/Mandarin) **What We Do** LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk...
-
Customer Success Associate
7 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time**Key Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to address potential...
-
Customer Service- Front of House
7 months ago
Kuala Lumpur, Malaysia Celebrity Fitness Bangsar Village Full time**Job Title: Customer Service at Celebrity Fitness Bangsar Village** **Location**: Bangsar, Kuala Lumpur, Malaysia **About Celebrity Fitness Malaysia**: Hey there, Fitness Enthusiast! Welcome to the exciting world of Celebrity Fitness Malaysia, where we're not just about workouts; we're all about the star experience! At Celebrity Fitness, we believe that...
-
Director of Sales
7 months ago
Kuala Lumpur, Malaysia Alila Bangsar Kuala Lumpur Full timeSummary Elevated high above one of Kuala Lumpur’s most vibrant districts, Alila Bangsar combines modern, mínimalist design with natural light, lush greenery and phenomenal views for a serene urban sanctuary. If you are a strategic thinker with a passion for sales, a team player who thrives in a fast-paced environment, and a leader who can inspire others...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia London Stock Exchange Group Full timeAssociate Customer Success Manager (Japanese) We are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and...
-
Customer Success Manager
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan EPS Consultants Sdn Bhd Full time**Client Background**:Founded in 1997 and is a Malaysian Financial technology company that serves most major banks in Malaysia specialising in predictive artificial intelligence module, debt collection software, loan origination management, credit scoring solution, plus conveyancing and loan documentation systems. **Location**:Bangsar South **Position**:...
-
Screening Associates
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time**Overview.** **Responsibilities**: - Review all information and documents provided; ensuring 100% accuracy before submitting the report for QC. - Submit the interiM/Final / updated report to the Team Lead within the timeline provided. - Conduct research tasks as assigned by Supervisors. - Guarantee daily, weekly and monthly goals are...
-
Associate Customer Success Renewal Specialist
7 months ago
Kuala Lumpur, Malaysia SAS Full time: **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with...
-
Customer Success Associate
2 weeks ago
Kuala Lumpur, Malaysia Paktor Full time**Company Information**: Founded in 2015, GaiGai is one of the largest and fastest-growing offline dating agencies in Singapore. With an extensive database of quality clientele, experienced dating practitioners, modern matching technology and a dedicated events team, GaiGai aims to create meaningful connections for singles from all walks of life. GaiGai also...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia LSEG (London Stock Exchange Group) Full timeWhat We Do LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world’s financial...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia London Stock Exchange Group Full time**What We Do** LSEG is a leading global financial markets infrastructure and data provider that operates connected businesses to serve customers across the entire financial markets value chain. With capabilities in data, indices and analytics, capital formation, trade execution, clearing and risk management, we operate at the heart of the world's financial...
-
Personal Trainer/fitness Instructor
7 months ago
Kuala Lumpur, Malaysia Celebrity Fitness Bangsar Village Full time* ABSOLUTE ESSENTIALS - Passionate about Fitness - Actively involved in Sports/fitness - Excellent communication and Customer Service Skills - Fun & Energetic - Friendly and positive personality * * OUR 'NICE TO HAVES - Experience as a Personal Trainer with a fitness center - Certifications in Fitness Courses like NASM/ ACSM/ ACE * * WHAT WE OFFER -...
-
Kuala Lumpur, Malaysia Veeam Full timeThe Associate Manager of Renewals Sales is responsible for building, managing and leading a team of Renewals Sales Representatives within a regional business segment by overseeing all activities related to retention of customers on maintenance contracts, upsell opportunities and consistently meeting or exceeding renewal quotas. In addition, this leader...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia London Stock Exchange Full timeWe are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure...
-
Customer Success Representative
7 days ago
Kuala Lumpur, Malaysia Veeam Full timeThe Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...
-
Associate Customer Success Manager
7 months ago
Kuala Lumpur, Malaysia LSEG (London Stock Exchange Group) Full timeWe are growing our team in Kuala Lumpur and looking for hardworking individuals with client-facing experience. As the Associate Customer Success Manager, you will be fostering intimate relationships and being a trusted advisor to our customers. This role focuses primarily on driving the value creation and execution of the retention strategy to ensure...
-
Customer Success Representative
5 days ago
Kuala Lumpur, Malaysia Veeam Full timeThe Customer Success Representative is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with...
-
Customer Success Associate Director, Apac
7 months ago
Kuala Lumpur, Malaysia Wolters Kluwer Full timeBe the difference. If making a difference matters to you, then you matter to us. We are now looking for an Customer Success Associate Director. You will act as a strategic partner to our TeamMate customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful...