Customer Service- Front of House

5 months ago


Kuala Lumpur, Malaysia Celebrity Fitness Bangsar Village Full time

**Job Title: Customer Service at Celebrity Fitness Bangsar Village**

**Location**: Bangsar, Kuala Lumpur, Malaysia

**About Celebrity Fitness Malaysia**: Hey there, Fitness Enthusiast Welcome to the exciting world of Celebrity Fitness Malaysia, where we're not just about workouts; we're all about the star experience At Celebrity Fitness, we believe that fitness should be fun, energizing, and accessible to everyone. We're on a mission to inspire and transform lives through fitness, and we want you to be part of this incredible journey.

As a Customer Service at Celebrity Fitness Malaysia, you're not just an employee; you're a star-maker You'll be at the heart of creating those unforgettable moments that keep our members coming back for more. Your role is to embody the spirit of Celebrity Fitness, delivering top-notch customer service and helping our members shine. Here's a glimpse of what your star-studded journey will look like:
**Key Responsibilities**:
**Star Connections**: Build meaningful connections with our members, understanding their fitness dreams, and providing support.

**Front Desk Stardom**: Be the welcoming face of our brand, greeting members with warmth and enthusiasm while ensuring seamless check-ins and check-outs.

**Problem-Solving Pro**: Handle member/potential members inquiries, feedback, and concerns with professionalism and empathy, going the extra mile to exceed their expectations.

**Class Booking**: Manage class bookings, help members register for classes, and ensure they have a star-quality experience.

**Membership retention**: Proactively engage with members whose memberships are up for renewal or wanted to leave us by offering them celestial incentives and solutions to keep them shining with us.

**Admin duty**: Handle administrative tasks like a pro, including data entry, keeping membership records up-to-date, and maintaining a front desk area that sparkles.

**Feedback Shooting Star**: Actively seek feedback and suggestions from our members to help us continuously improve our services and facilities.

**Qualifications**:

- Your passion for fitness is as bright as a shooting star.
- You have a knack for making people feel special and appreciated.
- Customer-focused is your middle name, and you're committed to delivering extraordinary service.
- You thrive in a fast-paced environment and can juggle multiple tasks like a seasoned circus performer.
- You're a team player with a can-do attitude, ready to make every day feel like a red carpet event.
- Previous customer service experience is a constellation in your career sky.

**What We Offer**:

- A star-worthy salary with performance-based bonuses that will make your wallet sing.
- Opportunities for intergalactic career advancement within the fitness industry.
- A complimentary Celebrity Fitness membership to keep you glowing.
- Continuous training and development to help you reach for the stars.
- A vibrant and inclusive work environment where you can be your authentic self.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Flexible schedule
- Gym membership
- Health insurance
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Holidays
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Application Question(s):

- Are you able to commit to a minimum of 8 months in this role?
- As part of the job requirement, you are expected to complete customer service training at our HQ in Mont Kiara during the first month ( travel expenses associated with the training are claimable). Are you willing to travel to Mont Kiara during this period?
- Why are you interested in working at Celebrity Fitness Bangsar Village?

Ability to Commute:

- Kuala Lumpur (required)


  • F&b Service Crew

    5 months ago


    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    Job Purpose These positions are responsible for the front-of-house service while working closely with the Unit Manager and the catering team, as a catering assistant, cashier, barista, and front-of-house service team, making the best coffee and serving pastries. Main Responsibilities - Ensure the front-of-house cleanliness and tidiness - Provide...


  • Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...

  • Front House Service

    5 months ago


    Kuala Lumpur, Malaysia Solid Gatelink Sdn Bhd Full time

    We are urgently hiring at: - Hogan Bakery Lion Tower Bukit Bintang 1. Vacancy available: - Front House Service - Full time only - 6 days working ( 1 Off Day) 2. Benefits: - attractive sales incentive, meal allowance, attendance incentive, public holiday pay, medical, bonus, uniform provided for free, birthday cake, staff get staff incentive and etc. 3....

  • Lead Host

    5 months ago


    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - is the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...


  • Kuala Lumpur, Malaysia Kantata Full time

    Need a part timer for Front of House - Flexible hours - Need someone to help out on weekends Location: Kampung Attap, Kuala Lumpur. Nearest Monorail: Station Maharajarela Nearest MRT: Paser Seni Station (10-15mins walk) **Job Type**: Part-time Pay: From RM2,000.00 per month Expected hours: 6 - 8 per week Schedule: - Day shift - Night shift - Weekend...


  • Kuala Lumpur, Malaysia LOKL Coffee Co Full time

    **We're looking for YOU to embody our core value: Be Kind to Strangers.** We’re looking for vibrant individuals to join our team and ensure our customers have a good time at our café. If you love F&B, have a passion for coffee and love meeting people, we want to meet you! **Front of House Job includes**: - Taking orders, key-in into the system, send...


  • Kuala Lumpur, Malaysia LOKL Coffee Co Full time

    **We're looking for YOU to embody our core value: Be Kind to Strangers.** We’re looking for vibrant individuals to join our team and ensure our customers have a good time at our café. If you love F&B, have a passion for coffee and love meeting people, we want to meet you! **Front of House Job includes**: - Taking orders, key-in into the system, send...


  • Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    **Job Summary**: We are seeking a highly motivated and experienced Hospitality Executive to oversee the overall operations of our upscale non-halal Chinese buffet establishment for a multinational corporation. This role will be responsible for managing the daily front-of-house operations, ensuring exceptional guest experiences, and providing personalized...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

  • Hotel Manager

    4 months ago


    Kuala Lumpur, Malaysia Hyatt House Kuala Lumpur Full time

    Summary Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world. Hyatt House Kuala Lumpur, Mont Kiara - will mark the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont’ Kiara, an affluent suburb...

  • Assistant Unit Manager

    6 months ago


    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    **Job Summary**: We are seeking a highly motivated and experience F&B Assistant Unit Manager in ensuring the smooth and efficient operation of the non-halal Chinese buffet establishment for a multinational corporation. This role plays a pivotal role in supervising the waitstaff, managing service flow, and maintaining high service standards to ensure an...


  • Kuala Lumpur, Malaysia AGRANI REMITTANCE HOUSE SDN. BHD. Full time

    Receiving cash from customers and processing transactions; -Making records of all transactions and reconciling them with the cash balance; -Maintain a high standard of services in the branch and prepare accurate records; -Resolve all customer inquiries and complaints; -Develop professional relationships with all customer contacts. Agrani Remittance House Sdn...

  • F&b Supervisor

    5 months ago


    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    Job Summary: We are seeking a dedicated and skilled F&B Supervisor to join our dynamic team in a non-HALAL restaurant. As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operations of our food and beverage department. You will be responsible for overseeing the day-to-day activities, supervising staff, and delivering...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full time

    We are seeking an experienced and skilled Customer Service Representative - Front Desk to join our team at Hello Dental Clinic. As a Front Desk Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Responsibilities:Greet clients and visitors with a positive and helpful...

  • Front Office Assistant

    4 months ago


    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Front Office Assistant

    2 months ago


    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    As Front Office Assistant, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. A Front Office Assistant is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest...


  • Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    **Job Description: Admin and Customer Service Associate** Position: Admin and Customer Service Associate Department: Catering Services Location: Menara IQ, TRX Reports to: Executive Chef **Job Summary**: **Key Responsibilities**: 1. Administrative Support: - Maintain electronic and hard copy filing systems. 2. Customer Service: - Handle and resolve...


  • Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    Position Overview: As a Catering and Hospitality Manager, you will assume full responsibility for overseeing the cafeteria of an international bank. Your role involves leading, managing, organizing, coordinating, and promoting various activities with a primary focus on delivering an exceptional customer experience. The position requires strong leadership,...


  • Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

    1. **JOB SUMMARY** Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

  • Unit Manager

    2 months ago


    Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    As a Cafeteria Manager, you will assume full responsibility for overseeing the cafeteria of an international bank. Your role involves leading, managing, organizing, coordinating, and promoting various activities with a primary focus on delivering an exceptional customer experience. The position requires strong leadership, customer service skill,...