Boutique Supervisor
5 months ago
Working location: The Exchange TRX, KL
Working day: Shift rotate 45hrs a week, above 45hrs calculated as overtime Working hours 10am to 9:30pm
**JOB MISSION**
Being a Brand Ambassador and business leader of your boutiques in Asia Pacific, you will be a role model living out the values of Niessing to the team and our clients.
You will be responsible in driving sales performance, business profitability, and client service excellence across your markets. Your role also involves daily operational matters and working cross-functionally to achieve the best outcomes.
SALES PERFORMANCE
Sales planning to achieve and exceed monthly boutique targets for each country in APAC. Drive and maximise sales. Actively monitor manpower needs, pandemic guidelines and manage within allocated budget. Motivate and coach subordinates to achieve individual targets and KPIs.
CLIENT SERVICE EXCELLENCE
Professionalism and knowledge of jewellery is essential in advising and gaining the trust of clients. Constantly plan, evaluate and find ways to improve team knowledge and client excellence. Ensuring each client who visits our boutique departs with a cherished client experience as memorable as their special occasion.
BRAND & BOUTIQUE IMAGE
Work closely with Visual Merchandising to maintain a high level of brand image and client service experience. Exploring ways to improve and addressing needs in a timely manner.
INVENTORY MANAGEMENT
Together with Boutique-In-Charge, responsible to monitor, manage inventory and client fulfillments. While providing active feedback to Merchandising for inventory evaluations.
LEADERSHIP RESPONSBILITY
Lead and promote a positive culture for colleagues, as well as clients. Identify potential staff for promotion and initiate plans to groom skills for the next level. Keep abreast of the jewellery and luxury industry, and share knowledge with the team.
DAILY OPERATIONS
Oversee day-to-day operational matters, work cross-functionally to achieve the best outcomes to support the retail team. Ensuring security and safety measures are adhered and practised. Communications and reports are submitted in a timely manner.
TEAMWORK
Promote a positive culture and teamwork. Manage any staff issues that may arise in a timely manner.
PROFESSIONAL REQUIREMENTS
- Minimum Tertiary Diploma Holders.
- Experience 6 years of luxury retail, with the last 3 years at management level.
- Good knowledge in luxury retail, jewellery experience will be an advantage.
- Possess good verbal and written communication skills. Proficient in English, ability to speak Mandarin will be an advantage but not mandatory.
- Strong in-store operations, sales and service, people management and training experience.
- Proficient in Microsoft Office.
PERSONAL REQUIREMENTS
- Strong sense of boutique ownership and commitment.
- Results-driven, analytical, and meticulous with strong interpersonal, communication and presentation skills.
- Positive attitude, reliable with a strong sense of responsibility, able to multi-task and with problem-solving ability.
- Ability to lead and work together as a team in ensuring a positive culture for staff, and in delivering on client excellence.
**Job Types**: Full-time, Permanent
**Salary**: RM6,000.00 - RM10,000.00 per month
Application Question(s):
- Do you know Luxury brand (Cartier, Tiffany & Co and etc)?
**Language**:
- Mandarin (required)
- English (required)
- Malay (required)
-
Area Retail Supervisor
5 months ago
Kuala Lumpur, Malaysia Batik Boutique Full timeThe **Area Retail Supervisor** role at Batik Boutique is a leadership position responsible for overseeing our retail outlets' operations. This role involves team management, customer service, and ensuring the overall efficiency and success of our boutiques. Key Responsibilities: - Lead, train, and supervise retail staff for optimal performance. - Manage...
-
Promoter & Boutique Assistant
5 months ago
Kuala Lumpur, Malaysia EASTANA EXCLUSIVE SDN BHD Full timeOutlet supervisor ( Based in kl) WORK BASED : DANAU KOTA/ JALAN TAR/ CHOW KIT/ KOTA DAMANSARA COMPANY NAME : EASTANA EXCLUSIVE - manage boutique & sales target - Experience in excel and word - Handling incoming and outgoing stock records - have experience to do live through tiktok & IG live - must be friendly - love to work with people - passion in...
-
Boutique Supervisor
5 months ago
Kuala Lumpur, Malaysia Sugarscarf International Sdn Bhd Full timeResponsibilities - Evaluate store merchandise needs through the verification of product performance - Help restock store and re-order merchandise when necessary - Assist customers through the sales transaction, including selection of merchandise, processing payments and completing closing paperwork - Prepare orders, price merchandise and input new items into...
-
Boutique Supevisor
6 months ago
Kuala Lumpur, Malaysia The Swatch Group (Malaysia) SDN BHD Full time**Job description**: **Key Responsibilities** - Providing customer a good shopping experience. - Achieving sales target by identifying customers’ need, recommending the right product and closing the sale. - Assist Boutique Manager in monitoring sales target and motivating staff to attain the sales target. Work closely with the team in achieving the sales...
-
Sales Supervisor Luxury Retail Klcc/pavi/trx
5 months ago
Kuala Lumpur, Malaysia ADI Group Asia Full time**Job Description: Sales Supervisor (Luxury Retail)** - As a Sales Supervisor and role model to team members. - Key support to Boutique Manager on day-to-day boutique operations including staffing, scheduling, inventory, VM, logistic, etc. - Key support to Boutique Manager in people management, e.g, coaching and motivating team members. - Client development,...
-
Boutique Supervisor/assistant Boutique Manager
5 months ago
Kuala Lumpur, Malaysia Al-Futtaim Malaysia Full time**AL-FUTTAIM GROUP** Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000...
-
Sales Assistant/supervisor Telekungtea Kl East Mall
5 months ago
Kuala Lumpur, Malaysia TEA PRIMA INTERNATIONAL SDN BHD Full timeSALES ASSISTANT/SUPERVISOR DIPERLUKAN SEGERA Skop Kerja: - Boleh menerima arahan dengan baik. - Membantu pelanggan di dalam pemilihan barang yang mereka ingini - Boleh berkomunikasi dengan baik dan berperwatakan ceria - **Boleh bekerja syif dan bekerja pada public holiday**: - Berpengalaman dalam sebagai sales assistant/supervisor adalah 1 kelebihan Job...
-
Sales Supervisor
5 months ago
Kuala Lumpur, Malaysia Delvaux Full timeReference Code: 100862**Sales Supervisor**: - Delvaux- Kuala Lumpur, 14, MY- Permanent**The Oldest Fine Leather Goods House in the World**: Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830. Created in Brussels by the innovative Charles Delvaux, la...
-
Boutique Supervisor
6 months ago
Kuala Lumpur, Malaysia Naelofar Full time_**Responsibility**_ - Work to achieve store monthly target - Perform and maintain stock replenishment to ensure a fully stocked store - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Able to ascertain customers’ wants and needs - Keep up to date with...
-
Boutique Supervisor Naelofar-
3 months ago
Kuala Lumpur, Malaysia Naelofar Full time_**Responsibility**_ - Work to achieve store monthly target - Perform and maintain stock replenishment to ensure a fully stocked store - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Able to ascertain customers’ wants and needs - Keep up to date with...
-
Boutique Sales Executive 专卖店销售主管
5 months ago
Kuala Lumpur, Malaysia Fiffy Sdn Bhd Full time**Join Us as a Sales Executive!** - Are you ready to lead retail sales to success? As a Retail Sales Executive, your role is crucial in ensuring our retail counters thrive! _ **Responsibilities**: **Sales and Operations Monitoring**: - Oversee daily sales activities and routine operations of assigned Fiffy boutiques. - Ensure a safe and clean store...
-
Corporate Sales Executive
5 months ago
Kuala Lumpur, Malaysia Batik Boutique Full timeA corporate sales executive's role is to **generate leads and secure sales, ensuring to build positive relationships with clients**. **Responsibilities**: - Manage customer experience and relationships from their initial inquiry through delivery of products to ensure the whole process goes smoothly - Work with others to manage the fulfillment of the orders...
-
Production Crew
6 months ago
Kuala Lumpur, Malaysia Batik Boutique Full time**Responsibilities**: - Ensure that health and safety guidelines are followed at all times, working space is clean, tidy and organized at all times - Create artwork and other products that are visually appealing - Execute the Batik and shibori making process - Makes swatches colors for every batik/shibori making - Makes sample fabric for new design...
-
Production Crew
6 months ago
Kuala Lumpur, Malaysia Batik Boutique Full time**Responsibilities**: - Ensure that health and safety guidelines are followed at all times, working space is clean, tidy and organized at all times - Create artwork and other products that are visually appealing - Execute the Batik and shibori making process - Makes swatches colors for every batik/shibori making - Makes sample fabric for new design...
-
Corporate Growth Associate
6 months ago
Kuala Lumpur, Malaysia Batik Boutique Full timeA Corporate Growth Associate helps companies to boost growth and sales. They find new business by connecting with potential clients, building client relationships, quoting and closing sales, and overseeing the timeline and project management for confirmed orders. **Responsibilities**: - Client Relations - Build and maintain professional relationships and...
-
Jewellery Sales Advisor
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeJOB MISSION Being a Brand Ambassador and business leader of your boutiques in Asia Pacific, you will be a role model living out the values of Niessing to the team and our clients. You will be responsible in driving sales performance, business profitability, and client service excellence across your markets. Your role also involves daily operational matters...
-
Jewelry Sales Advisor
5 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Times Management Consultancy Sdn Bhd Full timeJOB MISSION You will be responsible in driving sales performance, business profitability, and client service excellence across your markets. Your role also involves daily operational matters and working cross-functionally to achieve the best outcomes. SALES PERFORMANCE - Achieve sales targets (Individual target, pool target) - Achieve personal sales KPIs:...
-
Store Supervisor
2 months ago
Kuala Lumpur, Malaysia TUMI Full time**Duties of Store Supervisor include**: - Maintaining smooth operations of stores. - Provide personalized consultation and styling advice for customers. - Motivate team in delivering boutique KPIs and implementation of key initiatives. - Responsible in presenting merchandise desirably in accordance to suggested guidelines and maintaining a tidy store...
-
Twg Trx
5 months ago
Kuala Lumpur, Malaysia VALIRAM Full timeAre you a Par-Tea person? Vibrant, fun and outspoken. Just like give more flavours in your life... **Company Description** "TWG Tea, the finest luxury tea brand in the world, unveils an extraordinary shopping experience. The glamorous TWG Tea Salon & Boutique offers more than 450 fine harvest teas from around the globe, exclusive tea blends, vibrantly...
-
Boutique Supervisor
5 months ago
Kuala Lumpur, Malaysia Royal Selangor International Sdn Bhd Full timeWe are looking for a driven individual with strong people and communication skills to lead a team of passionate sales associates. **About the role**: As each customer's journey is our top priority, the Retail Area Manager will inspire each team member to share their knowledge of our collections and the brand's heritage and legacy, and heighten their sense...