Clearance Representative

5 days ago


Kuala Lumpur, Malaysia Fedex AMEA Full time

Clearance Representative (9pm-7am)

Federal Express Services (M) Sdn Bhd

KL Eco City, Kuala Lumpur

Customer Service - Call Centre (Call Centre & Customer Service)

Full time

RM 2,500 - RM 2,800 per month

Job Highlights

2 Months Fixed Annual Bonus (14th Month Pay) & Variable Performance Bonus

Tuition Assistance of USD 2,500 annually for self-development

HR Asia Best Companies to Work for 2023

Package: Basic Salary of RM 2,500 to RM 2,800 + Bonuses + Overtime + Transport, Travel Night Shift + Insurance (including dependents)

Your Opportunity

We are expanding and looking for people to fill in new roles If you have a can-do attitude and loves solving real world business problems, come join us as a Customs Clearance Representative and be part of our newly established Clearance Shared Service Centre to support Clearance Activities for various Countries.

You will be based in KL Eco City and report to the Operations Manager. We are a diverse team of highly engaged people with benefits such as work from home flexibilities, occasional team activities as well as festive celebrations, and more

**Key Responsibilities**:
Your main focus will be ensuring exceptional customer service experiences while streamlining the customs clearance process.
- Prepare all necessary documentation for inbound shipments requiring formal entries, ensuring compliance with SG Customs regulations.
- Any other job-related tasks assigned by the manager.

**Skills Required**:

- Strong Spoken and Written English (liaising with Singapore customers)
- Customer Service
- Accuracy and Attention to Detail
- Interpersonal Skills
- Microsoft Office and PC Skills

**Minimum** Requirements**:

- Graduates with at least a Diploma in any field. Fresh graduates with a can-do attitude are encouraged to apply
- Those with Secondary Education with 2 to 3 years of Experience in a Shared Service Centre, Customs Clearance, Contact Centre, Operations or general Logistics experience are also encouraged to apply.
- Strong English proficiency is a must.
- Comfortable working a fixed night shift (9pm to 7am Mondays to Thursdays, 9pm to 6am Fridays).
- Work on Malaysian Public Holidays is required to align with the SG Public Holiday schedule. You will be paid at a Public Holiday rate or replacement leave

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

**Our Company**:
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

**Our Philosophy**:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

**Our Culture**:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.



  • Kuala Lumpur, Malaysia FedEx Express APAC Full time

    Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound Education: Secondary education or equivalent Experience: Three (3) years of general clerical experience including two 2 years of customer contact experience Customer Contact - US market At FedEx Express, we believe that a connected world is a better...


  • Kuala Lumpur, Malaysia Zimmer Biomet Full time

    -Requisition Number APAC05251 Employment Type Full-time Location Kuala Lumpur, Central **Job Summary**: - 12 Months contract position - To be responsible for the processing, billing and delivering of all customer orders on a timely basis and in compliance with the policies and procedures.- In collaboration with the Finance and Operations Manager,...

  • Shipping Clerk

    4 weeks ago


    Kuala Lumpur, Malaysia Eve M Solution Full time

    Looking for a well-known computer company from Hong Kong, they are expanding office in Malaysia KL area. Currently have staffs already in Malaysia working independently. - Manages the shipment of all products, materials, and supplies. - Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Infra mobile digital sdn bhd Full time

    Handling and dealing with stakeholder forms and internal teams to ensure accurate data, resolve issues to sign off cases and clearance to release stakeholder sum. Work closely with handover team and defect team to handle and resolve customer inquiries within the prescribed period.Analyse and track the root cause of complaints and claims cases with proposed...


  • Kuala Lumpur, Malaysia Infra mobile digital sdn bhd Full time

    Handling and dealing with stakeholder forms and internal teams to ensure accurate data, resolve issues to sign off cases and clearance to release stakeholder sum. - Work closely with handover team and defect team to handle and resolve customer inquiries within the prescribed period. - Analyse and track the root cause of complaints and claims cases with...


  • Kuala Lumpur, Malaysia KellyOCG Full time

    **The Position** - Manage the development, implementation and execution of the assigned brands in MY SG - Interprets and translates scientific clinical data into commercial implications. - Conducts and manages primary and secondary market research projects, including labelling and advertising. - Analyses data and makes strategic recommendations. Provides...


  • Kuala Lumpur, Malaysia BI (Malaysia) Sdn. Bhd Full time

    **The Position**: - Manage the development, implementation and execution of the assigned Companion Animal brands in MYSG - Interprets and translates scientific clinical data into commercial implications. - Conducts and manages primary and secondary market research projects, including labelling and advertising. - Analyses data and makes strategic...

  • Millwright Supervisor

    3 weeks ago


    Kuala Lumpur, Malaysia DYNAMIC ENERGIA SDN BHD Full time

    To check with Mechanical on equipment categories i.e. type of rotating equipment, critical non-critical. - Perform site assessment and monitor pre, during and post mechanical activity. - Participate in Risk assessment (RA), JHA and RCFA - Produce report daily basis or as per required for mechanical works activities. - Perform and supervise the installation...

  • Millwright Supervisor

    4 weeks ago


    Kuala Lumpur, Malaysia Mentor Solutions & Resources Sdn Bhd Full time

    **Qualification**: - Possess eight (8) years’ experience in industry as Millwright in Rotating Equipment and three (3) years works in oil & gas and/or Petrochemical industry. - Minimum Diploma holder in Mechanical Engineering or equivalent. - Equipped himself with alignment work skill with all know methods including laser and reverse dial method. - Able...


  • Kuala Lumpur, Malaysia Zoll Medical Corporation Full time

    **Regulatory Affairs Specialist**: **Location: Remote, Remote**: **Circulation**: At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients...


  • Kuala Lumpur, Malaysia ZOLL LifeVest Full time

    **Location: Remote, Remote**: **Circulation**: At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary...

  • Millwright Supervisor

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia DYNAMIC ENERGIA SDN BHD Full time

    To check with Mechanical on equipment categories i.e. type of rotating equipment, critical non-critical. Perform site assessment and monitor pre, during and post mechanical activity. Participate in Risk assessment (RA), JHA and RCFA Produce report daily basis or as per required for mechanical works activities. Perform and supervise the installation of new...

  • Millwright Supervisor

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Mentor Solutions & Resources Sdn Bhd Full time

    Qualification: Possess eight (8) years' experience in industry as Millwright in Rotating Equipment and three (3) years works in oil & gas and/or Petrochemical industry. Minimum Diploma holder in Mechanical Engineering or equivalent. Equipped himself with alignment work skill with all know methods including laser and reverse dial method. Able to use specific...


  • Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full time

    **JOB DESCRIPTION** **Job Title: Talent & Culture Officer** **Department: Talent & Culture Location: -** **Date Created: August 2017 Date Revised: -** **Job Purpose** This position is responsible for providing administrative support to colleagues in the Talent& Culture function to ensure timely and accurate delivery of Talent & Culture initiatives and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zoll Medical Corporation Full time

    Regulatory Affairs Specialist:Location:Remote, Remote:Circulation:At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious...


  • Kuala Lumpur, Malaysia Device Technologies Australia Full time

    **About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...

  • Officer, Securities

    3 weeks ago


    Kuala Lumpur, Malaysia Citi Full time

    At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help...


  • Kuala Lumpur, Malaysia U.S. Department of Justice Full time

    Summary This position is located in the Drug Enforcement Administration (DEA), Kuala Lumpur, Malaysia Country Office. This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agency Current federal employees of this agency. Clarification from the...


  • Kuala Lumpur, Malaysia Prenetics Full time

    Prenetics is a leading genomics and precision oncology company dedicated to transforming patient care through advanced genomic and molecular technologies. Our new business focus is on precision oncology, specifically on early detection and treatment. We recently acquired ACT Genomics, the only Asia-based company to receive FDA clearance, has enabled us to...


  • Kuala Lumpur, Malaysia U.S. Department of Justice Full time

    Summary This position is located in the Drug Enforcement Administration, Kuala Lumpur, Malaysia Country Office. This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agency Current federal employees of this agency. Clarification from the agency Current...