Eshop Quality Analyst- English Speaker

**Job Title**:eShop Quality Analyst - English Speaker — (14127742) **Contract Duration**: 1 year **Location**: PJ- Sunway Pinnacle **Skills and experience**: - Prior experience with usage of Lazada/Shopee seller center with Quality Specialist role in eCommerce or marketplace platform is a plus. - Detail-oriented, people-oriented, self-motivated, and able...

Responsibilities: - Monitoring and inspecting all promotion setup (price changes, voucher creation, etc) on Marketplace Platform - QA approver in SynOps for all eshop tasks - Monitor and inspect all promo setups and submissions according to client requirements. - Monitor client platform's store content (title, descriptions, attributes, etc.) as per client...

Responsibilities: - Monitoring and inspecting all promotion setup (price changes, voucher creation, etc) on Marketplace Platform - QA approver in SynOps for all eshop tasks - Monitor and inspect all promo setups and submissions according to client requirements. - Monitor client platform's store content (title, descriptions, attributes, etc.) as per client...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

Skills and Experience: - Experience with Lazada/Shopee seller centers in eCommerce or marketplace platforms is a plus. - Detail-oriented, people-oriented, self-motivated, and able to work well in a team. - Strong computer skills, including Microsoft PowerPoint and Excel. - Can handle pressure well. Business Knowledge & Client Interaction: - Familiarity...

**Role**:Quality Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Quality assurance Quality Assurance/QA Japanese language BPO Skills BPO Operations BPO industry BPO Hiring BPO Call center Quality Analyst...

Designation **:Billing Analyst** Location **:Kuala Lumpur, Malaysia** Working Days **:Monday - Friday (Hybrid)** Working hours**:9am - 6pm / 2pm - 10pm** Salary**:RM 3,700 - RM 4,500 (based upon experience)** Term of Contract**:Permanent** - Issue and distribute invoices - Process new contracts and sales - Collaborate with other departments to ensure billing...

About the job Quality Analyst **Role Name**: Quality Analyst **Work Location**: Malaysia(PSL office/Hybrid) **Employment Type**:FTE **About the position**: As a software QA engineer, you will define the test strategy and test cases, prepare test data, build automation testing/and conduct manual testing to assess the product quality and stability. You...

**JOB DESCRIPTION**: - Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management. - Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements. - Work closely & hand in hand with other departments to respond...

Position: Quality Analyst - Customer Service (Airlines, Ticketing, Travel & Tours) - BPO Location: Kuala Lumpur, Malaysia Joining date: Sept 1 year experience in Quality Analysis in CS is a Must Relocation costs and paper work will be catered for by Client **Position Overview**: **Responsibilities**: - Analyze customer service interactions for adherence...

Ensure on meeting daily KPIs and accountable for the success and quality of the process - Ability to learn to work with customer internal tools - Meet the Quality audit sampling & ensure the Quality targets are met - Responsible for auditing content and getting meaningful insights to identify knowledge gaps and training opportunities - Reviewing user...

**Role**:Sales Representative **Timings**:Flexible (Contract To Hire) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Sales / Business Development / Client Servicing Key Skills: Sales Telemarketing telemarketer Proficient in English - Sales Associate (English Speaker) - 3 months contractual - Headcount: 5 - Start Date: End of...

**Financial Analyst - PTP (Chinese Speaker)** **Job ID** - 185704**Posted** - 20-Sep-2024**Service line** - Corporate Segment**Role type** - Full-time**Areas of Interest** Accounting/Finance **Location(s)** Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia **Financial Analyst - PTP (Chinese Speaker)** **What You’ll Do** - Responsible for the...

**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...

**ROLE**: QUALITY ANALYST **CAMPAIGN**:IEIT **DUTIES AND RESPONSIBILITIES**: 1. Monitor Technical Support Agents' transactions to ensure accuracy and adherence to documented guidelines and handling procedures. 2. Ensure that Technical Support Agents consistently deliver optimal service. 3. Provide ongoing coaching, mentoring, and development to help...

**Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Quality Analyst good communication skills bachelors degree Knowledge of MS Office - Excel, PowerPoint, Word Native Chinese Sr Quality Analyst - A leading...

The Quality Analyst (Bilingual) is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and...

Quality Assurance Analyst We are seeking a talented and motivated **QA Analyst** with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating...

**Role**:Sales Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales Cantonese Technical sales - **_Urgent hiring in KL!!! English and Cantonese speaker!!!_** Job title: Sales Associate (Hong Kong SMB) Headcount:...

The **Quality Analyst** **(Bilingual - Mandarin & English) **is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance,...