Associate, Campaign Executive
1 week ago
WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly.
“_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable._”
JOB RESPONSIBILITIES:
Key Responsibilities
- Provide exceptional implementation and administrative support to nominated Sales Executives and Sales Managers
- Ensure a high level of client satisfaction by providing prompt and professional responses to all client questions and requirements
- Maintain and continually enhance knowledge of TV, radio, Digital Advertising products, Integrated Solutions, Social Media Marketing, Product sampling, event management, live experiences and experiential marketing
- Support and have joint responsibility with nominated Account Sales Executives & Sales Managers for all aspect of client servicing.
- Execution of all elements of sold campaigns & promos with internal departments or division.
- Promotion implementation via activation of internal resources to ensure delivery of campaign
- Manage internal processes and critical paths
- Oversee production of commercials, promotional credits, live reads, online advertorials, digital postings, sponsorships, major station partnerships and other integration solutions as required
- Client and agency liaison as required
- Campaign monitoring and progress updates; conveying reports, air checks, online to agency/client
- Creation of post campaign reporting with Integration team and final delivery report to client
- Attend external client meetings when deem required
- Build and maintain strong relationships with both internal and external clients including client entertainment as required
- Understand and provide access to station resources for clients
- To be a point of contact in the absence of the Sales Executives & Sales Manager to ensure the needs of key agencies and clients are met
- Execute all duties in accordance with deadlines, including weekend, if deem required (i.e. Management, Traffic, Interactive, Creative and Integration)
- Help induct new members into the team
- Other reasonable duties as requested by Sales General Managers Head of Sales.
**REQUIREMENTS**:
Required Skills and Knowledge
- 2 - 4 years demonstrated experience in customer service in media sales
- 1 - 2 years radio, online, interactive implementation experience (desirable)
- Advanced computer skills in Microsoft Applications - Word, Outlook, PowerPoint and Excel
- Excellent communication and presentation skills, both written and verbal
- Project management skills
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