Executive Operations

2 days ago


Kuala Lumpur, Malaysia SATS Ltd Full time

The Operations Executive is responsible for coordinating, supervising and directing all aspects of the Operations in Production / Pre-set /Equipment (including Ware-wash) department. He/she is expected to ensure smooth function of daily operations, establish and enforce standard operating procedures and meet corporate quality standards. He/She will be deployed in Inflight Catering Centre 1 or 2.

Duties & Responsibilities:

- Oversee the operations in Production / Preset/Equipment (including Warewash);
- Oversee manpower rostering and deployment;
- Ensure proper control over distribution of workload and that workload is fairly distributed;
- Ensure food safety/hygiene and standard operating procedures are adhered to;
- Ensure proper housekeeping and ensure staff maintain good hygiene standards at all times;
- Monitoring stock inventory and make sure that all required supplies are ordered and stocked in advance;
- Keep record of overtime and reasons for overtime and to check staff's daily attendance;
- Conduct investigation into CCVRs;
- Rectify arising problems or complaints;
- Inculcate good staff discipline;
- Drive safety and hygiene as key competency within the department;
- Maintain a positive and professional approach with coworkers and customers;
- Builds strong working relationships and communications with employees, HOD's and other departments to ensure maximum operating effectiveness and fulfilment of special event need; and
- Respond to audits to ensure continual improvement is achieved.

KEY REQUIREMENTS
- Possess good man-management, decision-making and problem-solving abilities;
- Strong time management skills and ability to manage multiple tasks at once;
- Comfortable to provide coaching, advice and assistance when required;
- Comfortable to work rotating shifts and weekends/public holidays when necessary;
- Experience in working with a multicultural team; and

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM4,650.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)



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