Technical Support Specialist

6 months ago


Kuala Lumpur, Malaysia inDrive Full time

, Kuala Lumpur
- We're looking for a Technical Support Specialists in Malaysia.
- If you are people-oriented as we are and ready to improve the quality of our customer service, even more, we're waiting for your CV

**Responsibilities**:

- Handling incoming calls;
- Outgoing calls to clients;
- Helping and solving appeals of users.
- Conflicts resolution
- Excellent Customer service Skill
- Problem solving mindset
- Ability to handle dificuilt customers

**Qualifications**:

- PC knowledge at the confident user level
- Google products knowledge: Google Sheets, Google Docs)
- Grammatically correct in written and verbal
- Competent verbal and written communication.
- Native language speaker (depending on the supported country)
- Typing skills (min. 100 words per minute)

**Conditions & Benefits**:

- Hybrid work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
- We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 21 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.
- If you receive no feedback, it means that currently there are no suitable vacancies for you.



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