Sales - Telesales Agent

5 months ago


Petaling Jaya, Malaysia TopNotch Full time

About the Assignment:
In this job, you learned interpersonal skills. Selling on the phone requires the ability to create rapport with the other person without seeing them. This involves using empathy, patience and persuasion to convert leads and convince new or existing customers to become repeat buyers.

Job scope:

- Conduct outbound calls / drop off calls to potential DAX from provided leads or databases.
- Present, promote, and sell products/services using solid arguments to prospective customers.
- Establish, develop, and maintain positive business and customer relationships.
- Achieve and exceed sales targets and KPIs on a weekly and monthly basis. (to be adjust accordingly)
- Keep accurate records of calls, sales, and prospect interactions using Gsheets.
- Provide feedback and input on product/service improvement based on customer interactions. (to handling and share complaints / enquiries with teams)
- Strong understanding of financial products, markets, and industry regulations.
- Excellent communication, negotiation, and persuasion skills.
- Ability to explain complex financial information in a clear and understandable manner

Job requirements:

- Preferably applicants with sales/telesales/call centre/customer service experience
- Fresh graduates/ Entry level applicants are encouraged to apply
- Bahasa Melayu speaking is a MUST and have confident speaking in English.
- Excellent interpersonal skills with the ability to communicate with customers at all levels
- Ability to deliver high-quality customer service to external and internal customers
- Able to work in a team
- Have passion in sales and perseverance when face challenges
- Enthusiastic towards achieving target.
- Excellent telephone skills
- Comfortable making cold calls and establishing client relationships via phone.
- Must be a target-oriented, self-starter, and aggressive enough to achieve the defined targets.

Basic Salary RM 2000

Meal Allowance - Claim basis RM 230

Grab Ride - Claim basis RM 250

Parking - Claim basis RM 100

**Job Types**: Permanent, Contract, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

- Monday to Friday



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