Service Assistant

Company Description Speedex Express Logistics (M) Sdn. Bhd. is a logistics company located in Klang. We are committed to providing quality and prompt services to our clients, ensuring professional care and excellent customer satisfaction. As part of the Affiliated Group, including SEL Global Freight (M) Sdn. Bhd., we offer a range of logistics services...

Responsibilities: - To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate...

Job Descriptions - To build, establish, maintain and improve relationships with customers - Ensure consignment orders are processed accurately based on the order and instructions given by the customers and/or management. - Able to communicate and coordinate with Shippers, Customers, Customs broker, Transporters on cargo transportations/status. - Work...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

.Manage the department by supervising and evaluating staff activities. Strategizing and assisting staff with tasks as needed.Liaison with external parties such as Custom on matters pertaining to custom procedure and LMW and MITI on Trade agreement.The process of designing, implementing, and improving customer service. Participate in the development of key...

**Responsibilities**: - Assist in the overall management of day-to-day warehouse operations, including receiving, storage, and shipping of chemical products. - Collaborate with cross-functional teams to ensure a seamless and safe startup process. - Provide leadership and guidance to warehouse staff, fostering a culture of safety, responsibility, and...

a) Assist Service Consultant in claiming of remains. b) Assist Service Consultant in the overall process of funeral arrangement. c) Assist in “Saulim” and “Chutsan”. d) Perform as driver for operational functions. e) Send flower wreath and signing of burial worksheet. f) Perform as Service Coordinator or Night Duty Worker after normal working hours....

Provide customer service and handle all inquiries, live chat from customer, and ensure customer satisfaction. - Handle E-commerce Platforms to promote company products, features, and current promotions. - Handle E-commerce Platforms including Live Streaming, - Handle the E-commerce Platforms in relation to channel, traffic acquisition, sales, conversion and...

WORKING LOCATION: PULAU INDAH - ASSIST IN HANDLING IMPORT AND EXPORT SHIPMENT **Salary**: RM1,500.00 - RM2,500.00 per month Schedule: - Day shift - Monday to Friday - Weekend jobs

Perform Purchase Orders / Quotation / Order Confirmation and etc. into ERP system, ensure absolute accuracy particularly delivery dates, pricing, MOQ. - Keep ERP system fully up-to-date with accurate information related to the customers, products and orders. - Process and follow up customers’ sales orders and ensure on-time production and shipping...

Responsibilities: - Strong problem solving and analytical skills. - To monitor floor operations and oversee promotion setup and events performance. - Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact. - Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella,...

To liaise with carrier, custom and customers and relevant departments for tracking of shipments - Follow up/ monitoring/ arrange all the clearance process and assist in arrangement of door delivery within a specified requested period - Handle and resolve all customer complaints /inquiries via mail or phone in a timely - To coordinate internally and...

**About Our Client**: Our client is a leading solutions provider in freight forwarding and shipping with more than 14 years of experience. Backed by a solid management team with years of experience in the field, as well as a comprehensive network of carefully selected global agents, our client is committed to delivering excellence that meets and exceeds...

Role Description This is a full-time on-site role based in Bandar Klang for a Customer Service personnel. The employee will be responsible for assisting with customer inquiries, issuing bookings & other customer related documents. The employee will also be responsible for liaising internally with various departments ( Operations, Sales, Documentations ) to...

Job description - Performs other duties within the scope of responsibilities and requirements of the job from time to time as assigned by management representatives - Build and maintain positive relationships with customers - Communicate proactively with customers and team members as to avoid issues and potential concerns - Ensure all customer concerns are...

To assist Customer Service on order processing and prepare shipping documents (access to SAP and OTM platform) - To handle, co-ordinate, liaising with production, warehouse, freight forwarders and shipping liners pertaining to shipments - To liaise with Importer, Exporter, Forwarders, Transporters, Custom Department and other government agencies related to...

**Responsibilities**: The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. - Administers students’ admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic...

Assist CS Executive on: Shipping: - Arranging & overseeing export and import shipment - Arrange local and overseas transportation (Sea & Air) - Handle correspondence with local or overseas agents - Liaise with forwarder, shipping agent to ensure shipment is delivered on time - Process freight claim and billing - LCL Arrangement Customer Services - To liaise...

**Responsibilities**: - Customer service representatives handle orders, complaints and are responsible for maintaining overall goodwill between the company and its customers. They manage data regarding customer satisfaction and report it. - Job Requirement- 2. Minimum 1 year work experience required - 3. Good verbal communication skills in Malay & English -...

**JOB RESPONSIBILITY** Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork. To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a...