Customer Service Administration

3 months ago


Kuala Lumpur, Malaysia Elabram Full time

Job Description
Practice strong inter-personal skills and critical thinking, while ensuring delivery of high-quality standards and service level to serve the internal and external stakeholder across all channels within the agreed turnaround time (TAT).
Responsible for report preparation and presentation, analyses information relating to the work, process flow and administration report as required.
Maintain confidentiality of all information not limited to company strategy, process improvement initiatives, etc. in accordance with data privacy laws and requirement.
Preparation of new onboarding setup and readiness
Undertake other duties related to department’s functions as requested by the Head of Unit and management from time to time.
Requirement
High school/ diploma or equivalent required; associate’s or bachelor’s degree
Minimum of 1-2 years of administrative support experience preferred
Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent communication and interpersonal skills
Additional Requirement
Gender
Male & Female
Age
20 - 35 Year(s) old
Job Information
Industry
NORMAL
Employment
Position Level
Staff/Officer
Working Hour
Language
English, Melayu, Mandarin



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