Field Service Center Japan Team Service Planner

6 months ago


Malaysia IntersoftKK Full time

Malaysia

**Experience**: Bilingual,Bilingual Desktop Engineer

**Skills**:Bilingual,Bilingual Desktop Engineer

Prerequisite
- Desirable to live in Kuala Lumpur or surrounding
- Working Place:
Jalan Kerinchi

Have the Isolated Room for Working from Home (WFH ) - Covid-19 Operation Have the own INTERNET for WFH - Covid-19 Operation

After we finished WFH Operation, must work at Office / KL

Working conditions

Shift work,
- 5 days a week during day shift (basic 40-hour work excluding breaks)
- 4 days a week during night shift (basic 40-hour work excluding breaks)

Working hours
- Day shift (1hour break)

JST 8:00 - 17:00

JST 9:00 - 18:00

JST 10:00 - 19:00

JST 12:00 - 21:00
- Night Shift

JST21:00 - 8:00

Business content - Retail & Finance + Hospitality under Maintenance service

3 Management of Service Request=SR

4 Dispatch Field engineer and System engineer

5 Parts ordering work from field engineers

6 Support work for engineers who is doing installation ,removal, remodeling, etc.

Required skills- Communicate in Japanese without any problems
- Use KEIGO in Japanese communication

Need Japanese listening skills, writing skills with HIRANAGA, KANJI, KATAKANA Have some understanding of Japanese culture.
- Understand the approximate location by listening to the names of regions and places in Japan. Basic PC operation is possible

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