Customer Service

We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

We are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...

Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Customer Service Representative About the Role: We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. If you have excellent communication skills, a positive attitude, and a passion for delivering top-notch customer service, we want to hear from you! Key Responsibilities: • Provide professional chat support...

**Responsibilities**: - Establishing trust and rapport with customers through effective communication. - Addressing customer complaints promptly, providing solutions and alternatives. - Assisting with product inquiries, refunds, and exchanges. - Collaborating with operational staff to deliver efficient and courteous service. - Utilizing store layout...

Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

We're seeking a Customer Service Representative to join our team. Here's a summary of the role in 30 words: Conduct outbound and inbound calls to customers, resolve complaints, and build strong relationships to enhance satisfaction and loyalty.Key Responsibilities:Verify customer details for Home Appliances ordersHandle high-volume phone calls regarding...

**Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...

Key Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...

Welcome to our new URL. SIGN IN now for the same great experience. Learn more.Customer Service Officer (Home-Based)Answering of incoming calls and customer service enquiries, providing accurate information and handling customers' complaints within time limits.Strong phone contact handling skills and active listeningCustomer orientation and ability to...

VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

**About Orica**: At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an...

Customer Service Representative needed to provide effective answers to customer consultation needs, maintain good communication with relevant departments, and work in a team to achieve KPI and SLA elements.

**Vacancy Position: Customer Service** Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersHandle...

**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...

#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...

**RESPONSIBILITIES**: - Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction. - Undertake any specific assignments, ad-hoc jobs and related duties as when required. - **Assist in courses training** (Online course). - Perform any other administrative function including daily and monthly report. - **Proficient...

Manage daily bookings with carriers and customers, including telemarketing and providing support to sales personnel. Communicate shipment status and ensure timely transportation and job openings.Key Responsibilities:Manage daily bookings with carriers and customersConduct telemarketing with customersProvide support to sales personnelCommunicate shipment...

**Rentokil Initial**: We are looking for a motivated, dynamic Service Planner, also known as **Customer Service & Planner **to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule. To help to achieve this, we will provide you with a competitive base...

**Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...