Customer Service

4 weeks ago


Malaysia Rentokil Full time

**Rentokil Initial**:
We are looking for a motivated, dynamic Service Planner, also known as **Customer Service & Planner (3 months Contract) **to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

**_
In this role you will be responsible for:_**
- Plan customers’ service appointment and coordinate with service team to create optimal schedule
- Ensure all data is input onto the in-house system accurately and efficiently
- Follow up with service team to ensure no service backlogs
- Analyse service team capacity data for service schedule improvement
- Attend monthly stock take and prepare stock closing reports
- Compile service reports and invoice to customer upon request
- Prepare monthly reports

**Requirements**:

- Minimum Diploma/Degree holder in any field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer-oriented
- Result-driven

**_Highly Desirable:_**
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen

**Benefits**:
**_ Rewards and Benefits_**
- Attractive base salary
- Out-patient
- EPF, SOSCO & EIS
- Annual leave
- Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

**Equal Opportunities**

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

**Location of this branch**:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

.



  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

  • Customer Service

    4 weeks ago


    Malaysia Talentvis Malaysia Full time

    Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

  • Customer Service

    2 months ago


    Malaysia Talentvis Malaysia Full time

    Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

  • Customer Service

    5 days ago


    Malaysia V-Series International Sdn Bhd Full time

    Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

  • Customer Service

    5 days ago


    Malaysia V-Series International Sdn Bhd Full time

    Responsibilities:Answering and responding to incoming calls, text messages, and emails from customers.Provide technical support to clients via phone, email, and chat.Resolve product or service problems by clarifying the customer's complaint; determining the cause of other problems; selecting and explaining the best solution to solve the problem within time...

  • Customer Service

    4 weeks ago


    Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

  • Customer Service

    2 weeks ago


    Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Business Nature: Office of outsourced customer service, Bukit IndahWorking hours: Monday to Friday: 8AM 5PM / 8:30AM 5:30PM / 9AM 6PM Saturday: 8AM 12PM / 8:30AM 1230PM /9AM 1PMOFF: Sundays, and SG based Public holidaysShifts are based on operational requirementsSalary: RM per monthlyResponsibilities: Handling general inquiries related to billing and...

  • Customer Service

    1 month ago


    Malaysia NextG International Sdn Bhd Full time

    Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

  • Customer Service

    2 weeks ago


    Malaysia NextG International Sdn Bhd Full time

    Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

  • Customer Service

    4 weeks ago


    Malaysia NextG International Sdn Bhd Full time

    Location Available: 1)Kota Damansara / Sg Buloh 2) Rawang3) KL4) Taman Mayang5) PJ OldtownJob Description:To handle and ensure smooth operations of outletTo Service new & existing customerTo value pawned goods such as gold, watches and diamondsTo enter data into computerized system and generate daily reportQualification: Must have at least a SPM. Fluent in...

  • customer service

    1 week ago


    Malaysia Agensi Pekerjaan Synergy Staffing Sdn Bhd Full time

    Company : Schenker Logistics (M) SdnBhdLocation/Address :Lot 28 (PTD 5737), Jalan SiLC 1⁄4, Kawasan Perindustrian SiLC, Iskandar Puteri, 79200 Johor, MalaysiaPosition name :Associate Executive (Customer Service)Working Hours : 5 working days (Mon – Fri) 9am – 6pmContract Period : 3 monthsSalary : RM2450 - RM2950Qualification :DiplomaAge requirement :...

  • Customer Service

    4 weeks ago


    Malaysia Scicom (MSC) Bhd Full time

    The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

  • Customer Service

    2 months ago


    Malaysia Scicom (MSC) Bhd Full time

    The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

  • Customer Service

    2 weeks ago


    Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Up to RM 3500++ Min SPMResponsibilities: Handling all inbound calls pertaining to customers general enquiries and complaints Exceed customers expectation in terms of customer service and accurate informationRequirements: Minimum SPM Able to liaise with English speaking counterpart Knowledge in computer literate Able to work rotate shift**If interested,...

  • customer service

    2 months ago


    Malaysia CELEBRITY AND STAR HAIR RESOURCES Full time

    Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

  • customer service

    4 weeks ago


    Malaysia CELEBRITY AND STAR HAIR RESOURCES Full time

    Responsibilities· Explain and suggest services and products.· Handle customer inquiries.· Able to work on weekends, as off day is on weekday.· Junior and Senior positions available.Please contact Mr Ganesan for detail 019xxxxxxx

  • Customer Service

    2 days ago


    Malaysia Agensi Pekerjaan Synergy Staffing Sdn Bhd Full time

    Qualifications & Skills: • Customer service experience is an advantage, fresh graduates will also be considered. • Customer-oriented with strong telephone skills. • Good command of spoken and written in English & Mandarin is an advantage. • Strong interpersonal and communication skills, both written and verbal with demonstrated ability to influence...

  • Customer Service

    2 weeks ago


    Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Build sustainable relationship of trust with customer through interactive communications. Responsible to attend customer in handling complaints, provide solutions and alternatives. Resolving and updating all customer feedback/product in the outlet to Store Manager & management following up to ensure resolutions. Assist with product new inquires, refunds and...