Job Controller

2 weeks ago


Petaling Jaya, Malaysia INGRESS SWEDE AUTOMOBILE SDN BHD Full time

Job Purpose: A Job Controller / Team Leader oversees a group of employees and motivates them to perform their job efficiently. To provide daily objectives, develop systems for productivity and efficiency that motivate new and seasoned workers alike and communicate any issues with upper management to reach business goals effectively. This role consists of handing out repair work to specific skilled Technicians to ensure smooth running of the workshop with other functions as below; 1. Capacity planning - The role requires to maximise workshop capacity by allocating jobs in all sections into the available capacity as below i. WIP ii. PDS iii. Backorder parts arrived and car is in the workshop iv. Troubleshooting and diagnosis v. Software updates. - Update the workshop capacity planning with the above jobs allocated to all technicians which will guide the front office schedule future appointment effectively 2. Allocation of jobs to technician according to Planned Capacity. - To distribute jobs to technician as per planned in the Capacity planning using the BLW (Basic Lean Workshop) process and monitor and respect the VSTG (Volvo Standard Time Guide) of work carried out by technicians. This is the ensure the productivity and efficiency of all technicians are maximised and company objective is met. 3. Communication with Front office: - Effectively communicate with Service Advisors, Front reception and Parts department on the status of the vehicle while also updating additional repairs and estimate time of completion (if additional time is needed) to the respective Service Advisors and customer relation staffs. 4. Parts Liaison: - To ensure a strong relationship is maintained with the parts department to maximise parts availability and backorder. 5. Documentation Quality: - To ensure accuracy in all the documentation especially the data entry of technicians in the Technician report column. Ensure proper Quality Control is carried out and acknowledged in the repair order before sending the car for washing. 6. Responsible for Comeback job / Repeat Repair - The role is responsible for any come back job or repeat repair which was not properly QC in the initial repair phase. Any of such return job is required special attention and personal commitment in ensuring the job is completed with close monitoring. 7. Workshop Analysis: - To produce workshop analysis on performance and suggest improvement process plan to increase capacity utilization by meeting the set target. 8. Ensure Productivity and Efficiency: - To ensure the all technicians to be productive and efficient. Assigning jobs to the technicians based on their certification and capabilities.
Ingress Swede Automobile Sdn Bhd is the subsidiary company of Ingress corporation Berhad. Established on the 26th of February 2019, Ingress Swede Automobile partners with Volvo Cars Malaysia to become the dealer for Volvo Cars. Situated in Mutiara Damansara, Ingress Swede Automobile plans to cater to existing Volvo Cars customers and also to increase the presence of Volvo Cars brand to new potential customer around this vicinity. Ingress Swede Automobile 3S Center was officially launch by Yang Berhormat Datuk Seri Saifuddin Nasution Ismail on the 12th of September 2019. Ingress Swede Automobile provide 3S center (Sales, Service and Spare parts) to all existing and new Volvo Cars owners. This 3S center features a showroom, which has been constructed in accordance with Volvo Retail Experience (VRE) - automaker’s retail standard that highlights its Scandinavian-inspired heritage and ideals. Owing to our extensive experience within the premium automotive sector, Ingress Swede Automobile are confident in delivering the brand experience that is expected by Volvo Cars customers. With this new partnership and collaboration Ingress Swede Automobile strongly believe that Volvo Cars brand will shine and able to compete competitively with its competitors in Malaysia.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5


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