Mandarin Customer Service

WE ARE HIRING MANDARIN CUSTOMER SERVICE! Salary Package : RM 4,000-RM 4,500 (Base on Experience) - Working Days : 5 Working Days 2 Days Off - Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call...

**Responsibilities**: - RM500 - to - RM5000Benefits

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Servive - Mandarin Location - KL Sentral Type - Permanent Shift - 9am - 6pm Joining - 7th Aug Interview - Walkin drive on 28th July Minimum Diploma Holder major in **IT/Computer or Engineering** (Fresh Graduates or...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

Salary Package : RM 4,000-RM 4,500 + KPI Working Days : 5 Working Days 2 Days Off Working Hours: 24/7 Rotational Shift Roles & Responsibilities: - Participate in activities designed to improve customer satisfaction and business performance - Track, document and retrieve information in call tracking database - Listen attentively to customer needs and...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...

Good communication with customers through understanding their requirements and needs - Answering the telephone and manage customers inquiries **Requirements**: - Minimum SPM and above - Good interpersonal and communication skills. **Job Types**: Full-time, Permanent **Salary**: RM3,800.00 - RM5,800.00 per month Schedule: - Monday to...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Service - Mandarin Location - KL Sentral Type - Permanent Joining - Mid of Aug Interview - Online interiew Minimum SPM with experience in Aviation Customer Service **Salary**: RM4,000.00 - RM4,500.00 per...

Min 1 year in Customer Service experience with good Mandarin language **-BPO/CAll centre experience** - **Diploma and above or fresh graduates can apply!!!** Note: 24/7 rotational shift based project **Job Type**: Permanent Pay: RM3,500.00 - RM3,800.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental Pay: -...

**DUTIES AND RESPONSIBILITIES**: - Interact with customers via telephone to provide information and assistance - Professionally handle high volume of inquiries from customers - Achieve productivity standards and goals while maintaining the highest level of customer service - Able to resolve the calls within the agreed SLA (Service Level Agreement) - You...

Engage customer, understand their needs, and translate this need to work required, and set proper expectations about delivery time. - Identify issues, carry out (RCA) Root Cause Analysis, troubleshoot and translate Customer needs and requests into work required (service identification) - Focus on resolving customer issues, not closing cases; Solve the right...

Position OverviewThe Customer Service Coordinator role is responsible for coordinating and executing exceptional customer experiences across all touchpoints. This position involves working closely with the Guest Services team to ensure seamless guest interactions, handle complaints and concerns, and implement solutions to drive customer satisfaction and...

Position: Customer Service Associate - Mandarin Speaker Location: Kuala Lumpur, Malaysia Working hours: 24/7 rotational shift **Salary**: RM5,600 - RM6,500 (basic) + OT + Night shift allowance **Responsibilities**: - Execute tasks in alignment with key performance metrics and actively contribute as a collaborative team member, going the extra mile to...

Responsibilities: - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Ensure customer satisfaction and provide professional customer support. - Responsible for being part of the overall customer experience and journey - Maintain quality in work ethics and processes - Be involved with all other tasks as assigned by...

**Key Responsibilities**: - Assist customers with account inquiries, transactions, and general banking services. - Provide information about bank products and services. - Handle customer complaints and resolve issues promptly and effectively. - Maintain a high level of professionalism and ensure customer confidentiality. - Collaborate with other team...

*Working visa + relocation package will be provided Position: Customer Service Associate - Mandarin Speaker Location: Kuala Lumpur, Malaysia (WFH during 3 months probation) Working Hours: Rotating shifts, 24/7 coverage **Salary**: RM6,000 - RM8,000 (basic) + Overtime Pay + Night Shift Allowance **Responsibilities**: - Perform tasks in accordance with key...

**Working Hours** : 5 days ( Any 5 days between Monday to Sunday ) Shift work (9am - 6pm) and (1:30pm - 10:30PM) **Job Responsibility**: - Timely management of online user inquiries and issue resolution adhering to Standard Operating Procedures (SOPs) - Identify customer needs, research problems, and provide effective solutions or alternatives - Build and...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...