Group Internal Communications Manager

7 days ago

Malaysia Teledirect Telecommerce Phils Inc Full time

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- Premium workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company with 26 years of experience and more than 310+ industry awards

What is your mission
- Develop and deliver the internal communications strategy and engagement plan to ensure that business goals, initiatives and people news are communicated effectively and in line with company's core values.
- Responsible to plan and deliver internal communications for the change programmes and campaigns, championing the importance of employee voice/inclusion/cocreation and evidence-based practice as part of strategies and plans.
- Develop communication strategies to support local change and transformation activities - providing advice and challenge to ensure alignment with any ongoing business or people strategy communication plans.
- Manage and continuously improve overall channel infrastructure, utilising insight from evaluation to ensure effective targeting of messages.
- Regularly audit channel requirements to ensure they are good fit for company's culture and strategies.
- Work with the stakeholders in building a listening culture and build feedback mechanisms into internal communications to enable employees to have an opportunity for dialogue.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for
Preferable with 3 - 5 years of working experience in the related field is required for this position.
- Excellent written communication and editing skills - equally at home drafting short and long-form copy
- Knowledge in information systems and internal controls
- Demonstrated excellent organization, facilitation, and presentation skills
- Exposure to working in a multicultural international environment
- Excellent verbal and written communication skills in English and the language of supporting market

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