Captain

3 weeks ago


Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Numéro de l'Emploi** 23196078

**Catégorie d'Emploi** Food and Beverage & Culinary

**Lieu** Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia AFFICHER SUR LA CARTE

**Horaire** Full-Time

**Situé à distance ?** N

**Mutation?** N

**Type de Poste** Non-Management

Communiquer les besoins de service aux chefs et maîtres d'hôtel pour toutes les fonctions. Totaliser les frais pour les activités de groupe, et préparer et présenter l'addition aux contacts de groupe pour paiement. S'assurer que les salles de banquet, les restaurants et les espaces de pause sont prêts pour le service. S'assurer que les centres de table adéquats sont disposés sur chaque table. Vérifier la propreté et la présentation de la porcelaine, des verres et de l'argenterie avant utilisation. Assurer l'accueil des clients pour garantir leur satisfaction. Disposer les tables en fonction du type d'événement et en respectant les normes du service. Informer la cuisine des requêtes supplémentaires concernant les repas, des allergies, des régimes diététiques et autres demandes spéciales. Assurer la propreté des zones de travail tout au long de la journée.

Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d’accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurité. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l’entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l’équipe dans l’atteinte des objectifs communs. Se conformer aux attentes et aux normes d’assurance qualité. Accueillir et reconnaître tous les clients selon les normes de l’entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l’étiquette appropriée. Écouter et réagir de manière appropriée aux préoccupations des clients et aux autres employés. Utiliser un langage clair et courtois lors de toute communication. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.
- Marriott International souscrit au principe de l’égalité d’accès à l’emploi. Nous sommes attachés à recruter un effectif diversifié et à soutenir une culture inclusive qui donne la priorité aux individus. Nous nous engageons à respecter des principes de non-discrimination envers tous les individus protégés, par exemple les personnes handicapées et les anciens combattants, et envers toute autre base couverte par la législation applicable._

Chez Aloft, nous ne sommes pas comme les autres hôtels. Mais nous n'avons pas la grosse tête pour autant. Notre objectif : être la rampe de lancement et la piste d'atterrissage pour notre clientèle. Qu'il s'agisse de boire un verre aprèsla promenade du chien, de se retrouver entre collègues après une journée de réunions ou de passer chez nous pour voir sa famille, ses proches ou son groupe préféré, nous nous affirmons comme un lieu à la personnalité riche et au design moderne, un endroit où tisser ou entretenir des liens avec les personnes ou les lieux qui les entourent. Nous recherchons des personnes qui ont besoin d'exprimer leur personnalité et n'ont pas peur de sortir du champ. Si l'idée de pouvoir nouer des liens et interagir avec autrui vous remplit de joie, Aloft Hotels est l'endroit qu'il vous faut. En rejoignant Aloft Hotels, vous intégrerez le portefeuille d'enseignes de Marriott International.
**Rejoignez **une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de
**trouver** un sens à votre vie professionnelle, de
**faire partie** d'une équipe internationale d'exception et de
**devenir** la meilleure version de vous-même.


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