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Front Desk

6 months ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full time

**Job Summary**
- Receptionists working in restaurants perform different tasks and responsibilities according to the particular needs of the firm._
- **Industry : Food & Beverage (Chinese Restaurant)**_
- Draw up client bookings for tables and ensure that tables are set before clients’ arrival
- Manage the front desk by receiving incoming calls, greeting and attending to customers
- Inform guests about the availability of tables and direct them to the tables
- Keep records of guests who visit the restaurant
- Assist customers with answers to queries, and proffer solutions to issues within your capacity
- Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
- Ensure that clients make payment for services before they exit the restaurant
- Keep clear records of payments received and make detailed notes of balance payments
- Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

**Job Requirement**
- **Highly organized, detail-oriented and a great communicator**:

- Fluency in **Chinese** or **Mandarin** is **highly preferred.**:

- Minimum qualification **SPM / Diploma /Degree**:

- Prior experience as a receptionist, Front Office or in a related field.
- Professional attitude and appearance, self-initiative and willing to learn.
- Excellent phone etiquette and communication skills
- Multitasking ability
- Possess retentive memory to remember bookings & ability to pay attention to details

**Salary**: RM1,800.00 - RM2,500.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)