Collections Agent

1 month ago


Kuala Lumpur, Malaysia Cartrack Full time

**Responsibilities**
- Call and pursue collections and to negotiate with customers of their payment schedules
- Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
- Daily update of ageing report
- Issuance of monthly letter of payment reminder and Statement of Account
- Process relevant debt recovery actions for further actions
- Other ad-hoc duties as assigned by Supervisor/Manager

**Requirements**:

- Good computer skills, in particular with Microsoft Office
- Excellent communication and interpersonal skills
- A team player and also able to work independently
- Emotional intelligence and Assertive
- Strong administration skills



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