Network Operation Center

6 months ago


Mutiara Damansara, Malaysia My E.G. Services Berhad Full time

1. Responsible for end-to-end service qualification including but not limited to Traffice QOS Monitoring, Manual Phone testing, and Route Adjustment.

2. Capable of performing Fault Analysis and troubleshooting through the support portal.

3. Correspond with customers and provide updates in accordance with standard operating procedures.

4. Coordinate with customers to facilitate an efficient troubleshooting process.

**Job Requirements**

2. Able to work in shift mode, 24 x 7 operation (Shift on rotation basis).

3. Strong knowledge in Voice over IP (VoIP), networking, Data networks.

**Job Type**: Permanent

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Application Question(s):

- How much your expected salary?
- How much your current salary?
- Willing to work at Damansara Perdana?
- Able to start Immediately?
- Have own transport?
- Willing to work Rotational Shift?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Computer networking: 2 years (preferred)
- Network security: 2 years (preferred)


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