User Study Customer Service

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

About the Role Swift End User Services organization is looking an enthusiastic Business Service Manager to support its growth. The End user Services organization aims at delivering world-class enterprise service to its internal community. It is focusing on the M365 suite including the Power Platform, as well as Audio & Video, Telephony, End user devices,...

**About BingX** - One of the head cryptocurrency exchanges! - An international digital service financial institution with branch offices in North America, Canada, the EU & Singapore. - One of the top 10 cryptocurrency trading platforms! - A crypto social trading exchange that offers spot, derivatives and copy trading services to more than 100 countries...

Manager, User Experience **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - Undertaking the roles and responsibilities to contribute UX of products/services for HLB Digital Banking platforms in-line with Bank's branding guidelines. - Interprets business needs / user requirement to...

If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - Undertaking the roles and responsibilities to contribute UX of products/services for HLB Digital Banking platforms in-line with Bank’s branding guidelines. - Interprets business needs / user requirement to identify key current and future...

**About KKday** KKday is accelerating the world’s transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers’ needs. KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities...

Our client - a global member-owned cooperative and the world’s leading provider of secure financial messaging services, is seeking a highly experienced **End User Service Manager** with the following responsibilities and requirements: - Experienced in Teams Meeting Room (TMR) - Implementation & Launch Program, and Teams Meeting Room Service Manager....

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

1. Responsible for receiving user's consultation and answering user's doubts through online customer service tools; 2. Feedback the problems existing in the use process of users in a timely manner, and do a good job in collecting and sorting out problems; 3. Strong business sensitivity, able to master basic business after receiving training. Financial...

客服系统产品： Bitget are a top-tier digital assets exchange platform with over 50 countries' global footprints, and aim to be the portal that transcends Web2 and Web3, connects CeFi and DeFi, and bridges the vast web of crypto. - Top 1 platform for copy trading globally - Top 5 derivatives trading globally - 8+ million registered users - 1K+...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for!**Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible for...

About the Role The End User Services (EUS) organization is accountable for the delivery of predominately Microsoft 365 productivity, collaboration, and intelligence services to all Swift staff. The successful delivery of some of these services includes the seamless and reliable integration of software and hardware, which includes: - user device services...

Hello! MEXC is looking for an Online Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company **Job Responsibilities：** - Responsible...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Dutch Customer Service** **About the Opportunity** We are looking for a Dutch-speaking customer service specialist with a positive and customer-oriented personality. Customer service specialists need to handle and resolve reported customer questions, provide high-quality customer service and improve customer satisfaction. 1. Responsible for receiving...

**Job Responsibilities：** - Responsible for receiving inquiries from users through online customer service tools and answering users' concerns; - Timely feedback on the problems existing in the process, collect and sort out problems; - Strong business sensitivity, able to grasp essential business concepts after receiving training. Financial knowledge and...

• Maintain good relationship with SVIP users. Analyze and understand user’s preference and promote them with suitable strategy/events to boost recharge • Follow up SVIP users inquiries and provide good service to solve issues in app. Increase user engagement and their monthly recharge amount • Look on competitive apps events/policies and recruit...

**Company Description** Payd is a “force for good” startup in with a focus on employee financial wellbeing. We are looking for a Customer Service Manager to join our team in Malaysia. We’re passionate about our project and our goal is to help provide financial flexibility to those who need it in Southeast Asia. We’re looking for a Customer Service...