Business Service Manager, End User Services

Our client - a global member-owned cooperative and the world’s leading provider of secure financial messaging services, is seeking a highly experienced **End User Service Manager** with the following responsibilities and requirements: - Experienced in Teams Meeting Room (TMR) - Implementation & Launch Program, and Teams Meeting Room Service Manager....

About the Role The End User Services (EUS) organization is accountable for the delivery of predominately Microsoft 365 productivity, collaboration, and intelligence services to all Swift staff. The successful delivery of some of these services includes the seamless and reliable integration of software and hardware, which includes: - user device services...

Our client is seeking an EUS ALM Manager (Asset and Lifecycle Manager) responsible for the effective monitoring, management of hardware and software and services assets throughout the lifecycle. This person will be responsible for designing, implementing, and operating an effective asset management strategy and leadership to the ALM team. This will include...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live...

**Open for local Malaysian and expats residing in Malaysia** **Microsoft Intune Management** - Policy Deployment & Configuration Windows device management, deploying and fine-tuning policies across diverse devices to ensure smooth onboarding and consistent updates through Intune MDM Policies, SCCM Configurations and Active Directory Group Policies. -...

Are you dedicated to delivering best-in-class end-user products and services to users across the globe? Are you a seasoned expert in Windows, Microsoft 365 and SharePoint? Then you are the **End User Computing expert** we need to design, engineer, deliver and manage end-user products to a global user base. We are **Evergreen Consulting Asia,** a...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

Are you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...

Manager, User Experience **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - Undertaking the roles and responsibilities to contribute UX of products/services for HLB Digital Banking platforms in-line with Bank's branding guidelines. - Interprets business needs / user requirement to...

If you are looking to excel and make a difference, take a closer look at us Functional _(job responsibilities)_ - Undertaking the roles and responsibilities to contribute UX of products/services for HLB Digital Banking platforms in-line with Bank’s branding guidelines. - Interprets business needs / user requirement to identify key current and future...

Providing complete information about the product to the customer. Solving all product or service-related issues of the customers. Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly Providing...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**End User Computing Technical Lead Analyst**: **What does a normal day involve?**: - Coordinate with colleagues and peers in Cigna’s US Enterprise Infrastructure Team - Proactively monitor and resolve infrastructure service issues prior to escalation. - Ensuring Service Now incident, requests, problem and change records are pro-actively updated. -...

Writing detailed technical specifications and Definition of Done (DOD). - Perform Reverse engineering to explore in detail. - Lead in the development and design of automation projects using Outsystems Platform. - Strong Knowledge of Outsystems Service Studio, Integration Studio and Outsystems LifeTime. - Conduct peer Code review. - Interact with Business...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

About the job Lead and support continuous improvement process and IT enabler tools deployment for DBS MD service line and R2R service Line. **MAIN RESPONSIBILITIES**: - PROJECT MANAGEMENT:_ -Collect yearly project requirement and project prioritization with specify service line;-Coordinate the project objective and business case validation with service...

**BAT is evolving at pace - truly like no other organisation** To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey! **PURPOSE STATEMENT**: This above market role works with end market services personnel within the region to drive standardization,...

PRINCIPAL DUTIES & RESPONSIBILITIES: - Accountable for managing incidents throughout its lifecycle until closure and leading post incident review between different functions to ensure continuous improvement of process and operations. - Stakeholders Management - managing stakeholder’s expectation and keeping them updated on incident progress regularly. -...