Project Manager End User Services

4 weeks ago


Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

Our client - a global member-owned cooperative and the world’s leading provider of secure financial messaging services, is seeking a highly experienced **End User Service Manager** with the following responsibilities and requirements:

- Experienced in Teams Meeting Room (TMR) - Implementation & Launch Program, and Teams Meeting Room Service Manager. Minimum 5 years
- Windows 11 Migration Program Management
- Establishing & Operating a SharePoint Centre of Expertise (COE)

(with a SharePoint team, we need expertise to define a COE in terms of building services, expertise and capabilities, and support users through their SharePoint experience).
- Able to build SP sites, automation, etc and implemented with zero governance, and ended up owning thousands of sites, with no owners, no determination of value, etc.
- Able to understand how to manage the organisation's technology, and establish an effective COE.
- Strong end-user service experience with executive communication skills.

**Job Type**: Contract
Contract length: 24 months

**Salary**: RM12,302.25 - RM19,922.09 per month

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience establishing & operating a SharePoint Centre of Expertise (COE)? (building services, expertise and capabilities, and support users through their SharePoint experience)
- Are you legally authorized to work in Malaysia?
- Will you now or in the future require sponsorship for employment visa status?
- We must fill this position urgently. Can you start immediately?

**Experience**:

- SharePoint: 5 years (required)
- End User Services: 5 years (required)
- IT Service Management: 5 years (required)

**Language**:

- English (required)



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