![The Cigna Group](https://media.trabajo.org/img/noimg.jpg)
End User Computing Technical Lead Analyst
7 days ago
An opportunity has arisen within Cigna International Health IT for an experienced EUC Engineer with a strong knowledge of supporting, Windows 10 Clients Support, SCCM for OS and application packaging, OS Deployments, and industry Workplace Technologies. This is a L2/L3 role that will suit a high-performing individual who is methodical, inquisitive and has a passion for end user technology and service. The ideal candidate will have 5 years or more experience in an enterprise IT environment.
What does a normal day involve?- Maintaining and optimizing the provisioning of Windows Client OS, applications, and vulnerability remediation to physical and virtual endpoints.
- Coordinate with colleagues and peers in Cignaâs US Enterprise Infrastructure Team
- Proactively monitor and resolve infrastructure service issues prior to escalation.
- Ensuring Service Now incident, requests, problem and change records are pro-actively updated.
- Participate in change activity that may be scheduled out of hours
- Manage and technically drive project deliverables and initiatives to completion, working with key stakeholders and project managers to implement the solutions
- Adhering to Information Protection Policies and Business Continuity Plans
- Follow operational processes and policies
- Ensuring 24x7x365 operation (on Call Rota)
- Microsoft SCCM for OS and Application Deployment
- Microsoft Windows 10/11 Troubleshooting
- Microsoft O365 Troubleshooting.
- Service Now Change and incident management workflow
- Service and customer centric mindset
- Virtual Desktop Infrastructure (Citrix)
- Automation experience with PowerShell
- Nutanix HCI
- Agile Project Management Methodology
- JAMF â Apple Enterprise Mgmt. solution
- Stratodesk Thin Client Technology
- ITIL Certifications
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.-
End User Computing Technical Lead Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeEnd User Computing Technical Lead Analyst CIGNA Worldwide General Insurance Company Limited Networks & Systems Administration (Information & Communication Technology) End User Computing Technical Lead AnalystAn opportunity has arisen within Cigna International Health IT for an experienced EUC Engineer with a strong knowledge of supporting, Windows 10...
-
End User Computing Technical Lead Analyst
3 weeks ago
Kuala Lumpur, Malaysia The Cigna Group Full time**End User Computing Technical Lead Analyst**: **What does a normal day involve?**: - Coordinate with colleagues and peers in Cigna’s US Enterprise Infrastructure Team - Proactively monitor and resolve infrastructure service issues prior to escalation. - Ensuring Service Now incident, requests, problem and change records are pro-actively updated. -...
-
End User Computing Technical Lead Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full timeEnd User Computing Technical Lead AnalystAn opportunity has arisen within Cigna International Health IT for an experienced EUC Engineer with a strong knowledge of supporting, Windows 10 Clients Support, SCCM for OS and application packaging, OS Deployments, and industry Workplace Technologies. This is a L2/L3 role that will suit a high-performing individual...
-
End User Computing Technical Lead Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full timeEnd User Computing Technical Lead Analyst:What does a normal day involve?:Coordinate with colleagues and peers in Cigna's US Enterprise Infrastructure Team Proactively monitor and resolve infrastructure service issues prior to escalation. Ensuring Service Now incident, requests, problem and change records are proactively updated. Participate in change...
-
End User Computing Expert
1 week ago
Kuala Lumpur, Malaysia Projective Full timeAre you dedicated to delivering best-in-class end-user products and services to users across the globe? Are you a seasoned expert in Windows, Microsoft 365 and SharePoint? Then you are the **End User Computing expert** we need to design, engineer, deliver and manage end-user products to a global user base. We are **Evergreen Consulting Asia,** a...
-
Business Analyst
7 days ago
Kuala Lumpur, Malaysia Openwave Computing Malaysia Sdn Bhd Full timeDear Applicant, Greetings from Open Wave Computing !! Currently we are looking for **Business Analyst** Designation - Business Analyst Location -Kuala Lumpur ,Malaysia **Job Description**: âš« Join workshop with users to walkthrough as-is image and workout to-be proposal âš« Assessing, analyzing user requirements and establishing system...
-
Business Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Openwave Computing Malaysia Sdn Bhd Full timeDear Applicant,Greetings from Open Wave Computing Currently we are looking for Business AnalystDesignation Business AnalystLocation -Kuala Lumpur ,MalaysiaJob Description:âš« Join workshop with users to walkthrough as-is image and workout to-be proposalâš« Assessing, analyzing user requirements and establishing system objectivesâš« Designing the...
-
Technical Support Analyst
3 weeks ago
Kuala Lumpur, Malaysia Abhidi solution SDN BHD Full timeby asking the right questions, analyzing and allocating the case appropriately based - on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding - test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in - Salesforce. Monitor...
-
Manager, End User Experience
2 days ago
Kuala Lumpur, Malaysia AIA Full timeAre you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...
-
Technical Lead
4 weeks ago
Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full time**JOB OPENING| TECHNICAL LEAD| DIGITAL DELIVERY| BANKING** Key Responsibilities: - **Team Leadership**: Lead and manage developers to achieve project goals, improve their technical skills, and resolve technical issues. - **Technical Design**: Architect and implement web/mobile UI/UX, participate in design discussions, and create technical specifications...
-
Outsystem Developer- End User
3 weeks ago
Kuala Lumpur, Malaysia amIT Global Solutions (Pte.) Ltd Full timeWriting detailed technical specifications and Definition of Done (DOD). - Perform Reverse engineering to explore in detail. - Lead in the development and design of automation projects using Outsystems Platform. - Strong Knowledge of Outsystems Service Studio, Integration Studio and Outsystems LifeTime. - Conduct peer Code review. - Interact with Business...
-
Technical Analyst
3 weeks ago
Kuala Lumpur, Malaysia Encora Full timeTechnical Analyst Important Information Location: Kuala Lumpur Job Mode: Contract Work Mode: On-site Responsibilities and Duties - Constantly manage communication and relationship with Leads, direct supervisor, and peers. - Involve and work on day-to-day operation. - Monitor problem resolution process and activities to manage the expectations and...
-
Technical Lead
4 weeks ago
Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full timeAs a Technical Lead, your main responsibilities include: - Leading and managing developers to meet project and support objectives. - Enhancing developers' technical and analytical abilities. - Taking proactive ownership of technical issues and working with internal, cross-functional, and external teams to resolve advanced issues as needed. - Collaborating...
-
Technical Lead
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full timeJOB OPENING| TECHNICAL LEAD| DIGITAL DELIVERY| BANKINGKey Responsibilities:- Team Leadership: Lead and manage developers to achieve project goals, improve their technical skills, and resolve technical issues.- Technical Design: Architect and implement web/mobile UI/UX, participate in design discussions, and create technical specifications and solution...
-
Technical Support Analyst
4 weeks ago
Kuala Lumpur, Malaysia Abhidi Solution Full time**GENERAL SUMMARY**: **DUTIES & RESPONSIBILITIES**: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...
-
Dynamics 365 Technical Lead
1 week ago
Kuala Selangor, Malaysia Abhidi Solution Private Limited Full time**System Analysis and Design**: - Lead the analysis of business requirements and translate them into technical solutions within Microsoft Dynamics 365. - Design, configure, and customize Dynamics 365 modules to meet business needs, ensuring optimal system performance and scalability. - Collaborate with stakeholders to gather requirements, identify gaps, and...
-
End User Devices Consultant
4 weeks ago
Kuala Lumpur, Malaysia Esync software services Sdn Bhd Full time**Open for local Malaysian and expats residing in Malaysia** **Microsoft Intune Management** - Policy Deployment & Configuration Windows device management, deploying and fine-tuning policies across diverse devices to ensure smooth onboarding and consistent updates through Intune MDM Policies, SCCM Configurations and Active Directory Group Policies. -...
-
Technical Support Analyst
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Abhidi Solution Full timeGENERAL SUMMARY:DUTIES & RESPONSIBILITIES: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize...
-
Technical Lead
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Openwave computing services Pvt Ltd Sdn Malaysia Full timeAs a Technical Lead, your main responsibilities include:Leading and managing developers to meet project and support objectives. Enhancing developers' technical and analytical abilities. Taking proactive ownership of technical issues and working with internal, crossfunctional, and external teams to resolve advanced issues as needed. Collaborating with team...
-
Associate Director, End User Technology
3 weeks ago
Kuala Lumpur, Malaysia AIA Full timeAre you ready to shape a better tomorrow?_ AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a...